Payroll Technician

Lifeworks Services • Richfield, MN

23h • Hybrid

About The Position

The Payroll Technician provides administrative support to the payroll function by processing time entry, validating hours work, hourly pay rate, overtime, and other regulatory compliance factors to ensure employees are paid properly.

Requirements

• High school diploma or GED certificate.
• Experience using payroll programs either in house or hosted.
• Experience using a customer service ticketing system.
• Proficiency in Microsoft Office Suite; specifically, Excel.
• Capable of performing the essential functions of the job, with or without reasonable accommodations.
• Understand and communicate written and verbal directions, including transmitting and maintaining confidentiality of sensitive information.
• Regular attendance, reliability and punctuality is necessary to meet the needs of the business.
• Excellent attention to detail, organized, analytical and problem-solving skills.
• Can work collaboratively with various departments.
• Possess strong interpersonal and communication skills, with the ability to navigate and provide exceptional customer service.
• Can work independently with excellent time management skills.
• Proficient at entering and analyzing data.
• Knowledgeable of current labor and tax laws.
• Must pass a background study with the Department of Human Services, a drug test, and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

Nice To Haves

• An associate or bachelor’s degree in finance, accounting or similar field preferred.

Responsibilities

• Preparing and processing biweekly time records, including compiling employee timekeeping data files for payroll.
• Manually entering paper timesheets for those employees not required to use an electronic (paperless) system to record and report hours worked.
• Processing termination requests including payout of unused earned PTO.
• Preparing PTO, Retro Pay, Bonus, and other supplemental payment requests for processing.
• Validating overlapping hours worked and facilitate resolution cross-functionally.
• Auditing timekeeping files for accuracy including minimum wage requirements, overtime, and other regulatory compliance prior to file submission for payroll processing.
• Researching and troubleshooting any customer questions, concerns, or complaints in a timely manner.
• Providing exceptional customer service by using Lifeworks customer service standards including (but not limited to) answering phones calls, processing customer tickets, and in-person customer service from the administrative office.
• Supporting Lifeworks timekeeping system improvements and process improvements through team collaboration, idea generation and proposed solutions.
• All other duties as assigned.

Benefits

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement and student loan forgiveness when eligibility requirements are met
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees