Payroll Support Manager

Newport Hospitality Group•Williamsburg, VA

4d•Onsite

About The Position

This is an on-site position based in our Williamsburg, VA corporate office. Remote work is not available for this role. The Payroll Support Manager ensures hundreds of hotel team members across multiple states are paid accurately, on time, and in compliance with company policies and payroll regulations. This role supports employees and helps hotels operate smoothly by solving problems, staying organized, and working in a fast-paced environment. Success in this role comes from being detail-oriented, organized, and responsive, balancing accuracy, compliance, and great customer service.

Requirements

Payroll experience required
Knowledge of federal, state, and local payroll laws
Strong analytical and organizational skills
Ability to maintain confidentiality
Comfortable working in a deadline-driven environment
A team player who takes pride in accuracy and accountability

Nice To Haves

Multi-state payroll experience preferred
Hospitality payroll experience strongly preferred
Experience with ADP Workforce Now preferred

Responsibilities

Oversee payroll processing for a growing portfolio of hotels across multiple states
Review timecards, PTO balances, approvals, and payroll entries for accuracy
Process employee changes including pay rates, transfers, rehires, direct deposit updates, and department changes
Import and validate timekeeping files while researching and resolving discrepancies
Process garnishments, tax withholdings, deductions, and unemployment requests
Submit payroll through ADP Workforce Now
Distribute payroll journals and invoices to Accounting and Ownership groups
Maintain organized payroll records and assist with payroll audits
Answer payroll questions from hotel leaders and team members
Work closely with Human Resources and Finance to ensure employee and payroll records remain accurate
Look for ways to improve payroll processes and reporting
Assist with training and supporting other payroll team members