Payroll Supervisor

City of Redmond•Redmond, WA

10d•Onsite

About The Position

The City of Redmond is seeking a Payroll Supervisor to join the Finance Department. This role is crucial in preparing the Payroll Team and processes for a transition from a legacy timekeeping and Payroll/HR record keeping system. The ideal candidate will be passionate about providing exceptional customer service and thrive in a collaborative, high-volume work environment. This position represents the City and upholds its values of service, integrity, accountability, belonging, and stewardship.

Requirements

Three years professional financial services experience involving automated systems
Supervisory or lead experience preferred; or demonstrated leadership experience or team lead experience
High school diploma or equivalent
Knowledge of and Skills in: Principles and practices of payroll administration, payroll accounting, financial reporting, internal controls, and auditing.
Knowledge of: Federal, state, and local payroll laws and regulations, including IRS requirements, Fair Labor Standards Act (FLSA), Washington State payroll laws, Department of Retirement Systems (DRS) reporting, wage and hour requirements, payroll tax reporting, and applicable collective bargaining agreements.
Knowledge of: Principles of governmental accounting, budgeting, financial reporting, and municipal operations.
Knowledge of: Supervisory principles and practices, including employee development, performance management, coaching, and team leadership.
Knowledge of: Process improvement methodologies, change management, and implementation of payroll policies, procedures, and technology solutions.
Ability to: Plan, organize, supervise, and coordinate payroll operations while ensuring accuracy, confidentiality, and compliance with applicable laws, regulations, and City policies.
Ability to: Analyze payroll, financial, and operational data; identify discrepancies; recommend solutions; and implement process improvements.
Ability to: Prepare and review payroll-related reports, reconciliations, financial documentation, and audit support materials.
Ability to: Interpret and apply payroll laws, regulations, collective bargaining agreements, City policies, and internal controls.
Ability to: Communicate effectively, both orally and in writing, including presenting complex payroll and financial information to diverse audiences.
Ability to: Exercise sound judgment, maintain confidentiality, prioritize competing demands, and respond effectively in a fast-paced environment.
Ability to: Lead payroll system implementations, upgrades, testing, and business process improvements while collaborating with Finance, Human Resources, Information Technology, software vendors, and other stakeholders.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business Administration, or closely related field preferred
Municipal or public sector experience preferred

Responsibilities

Supervise, assign, prioritize, and evaluate the work of payroll staff; recruit, train, mentor, and support employee development while fostering a collaborative, customer-focused, and continuous improvement culture.
Plan, organize, supervise, and participate in the city's biweekly payroll processing, ensuring payroll is completed accurately, timely, securely, and in compliance with applicable laws, regulations, collective bargaining agreements, city policies, and internal controls.
Review and approve payroll transactions, monitor processing schedules, reconcile payroll data, investigate discrepancies, and coordinate payroll activities with Human Resources, Benefits, departments, and external agencies.
Develop, implement, and maintain payroll controls, policies, procedures, and Standard Operating Procedures (SOPs); monitor legislative and regulatory changes and implement approved updates to ensure ongoing compliance and operational effectiveness.
Perform payroll reconciliations, journal entries, financial reporting, tax and retirement reporting, year-end processing, and audit support to ensure accurate payroll accounting and compliance with financial reporting requirements.
Evaluate payroll operations and recommend process improvements that enhance efficiency, accuracy, customer service, and internal controls.
Serve as the functional lead for payroll systems by coordinating software implementations, system upgrades, testing, configuration, maintenance, troubleshooting, and ongoing optimization in collaboration with Finance, Human Resources, Information Technology, and software vendors.
Serve as the city's payroll subject matter expert by interpreting payroll laws, policies, and collective bargaining agreements; provide training, guidance, and customer support to employees, departments, and leadership.
Participate in departmental planning, budgeting, performance measurement, special projects, and organizational initiatives; recommend operational improvements and perform other related duties as assigned.

Benefits

MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
PRESCRIPTION DRUG INSURANCE - Included with each medical plan
DENTAL INSURANCE - For employees and their eligible dependents
VISION INSURANCE - For employees and their eligible dependents
OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
PAID VACATION & HOLIDAYS – with (13) paid holidays per year
EMPLOYEE ASSISTANCE PROGRAM (EAP)
RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
Annual COLA adjustments
Annual merit increases of up to 5%