Payroll Specialist

Acumen LLC•Mesa, AZ

6d•Onsite

About The Position

The Payroll Specialist provides accurate and timely payroll services to all Acumen Fiscal Agents client employees and Vendors. This role involves the payment of AFA client employees' payroll by accurately calculating pay and all deductions, issuing checks in a timely manner. The specialist will maintain all payroll information by collecting, calculating, and entering data into the system, and process timecards in the payroll software to generate checks, direct deposits, and reports. They will analyze various reports to ensure accuracy and completeness of payroll, and communicate with internal and external customers to answer questions and provide guidance on policies and procedures. The role also includes updating payroll records, maintaining the master file of time sheets and payroll documentation, preparing reports, resolving payroll discrepancies, and providing payroll information as needed. The Payroll Specialist will maintain payroll operations by following policies and procedures, and reporting needed changes, while maintaining employee confidence and protecting payroll operations by keeping information confidential. The position contributes to team effort and success by accomplishing goals and objectives, and requires the ability to handle customer inquiries via phone and e-mail in a fast-paced environment, prioritize, and meet rigid deadlines. All Acumen employees are expected to support the company's cybersecurity posture by familiarizing themselves with and acting upon all relevant policies, procedures, standards, and guidelines.

Requirements

High School Diploma or equivalent
A background in Customer Service, Client Service, Operations, Payroll or Financial systems
Advance Excel Skills (Pivot Tables, VLOOKUP's, etc.)
Ability to learn new software quickly
Ability to communicate effectively both orally and in writing
Ability to respectively and effectively interact with others
Attention to detail and ability to manage time in a time sensitive environment
High standard of integrity and sound business ethics
Excellent computer skills to include Microsoft Word and Excel as well as E-Mail
Excellent interpersonal skills, task focused with a high degree of accuracy
Ability to work well in a team environment and with limited supervision
Ability to work within deadlines and in a fast-paced environment.
Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
Ability to maintain confidentiality
Ability to speak in public, including trainings
Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully
Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
Demonstrates excellence in work standards, is tenacious in completing tasks
Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
Works well with other team members and departments
Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
Requests support from team with ample time to accommodate the support request in order to meet deadlines
Ensures effectiveness in processes to achieve/seek best practice

Nice To Haves

Willing to work overtime, including weekends to meet high volume demands

Responsibilities

Payment of AFA client employees' payroll by accurately calculating pay and all deductions, issuing checks in a timely manner
Maintains all payroll information by collecting, calculating and entering data into system
Process timecards in the payroll software to generate checks, direct deposits, and reports; analyze various reports to ensure accuracy and completeness of payroll
Communicate with internal and external customers to answer questions and provide guidance on policies and procedures
Updates payroll records by entering changes in exemptions, insurance coverage, deductions, job titles, functions and client information.
Maintain the master file of time sheets and all other payroll related documentation require
Prepares reports by compiling summaries of earnings, taxes, deductions, and disability and non-taxable wages
Resolves payroll discrepancies by collecting and analyzing information
As needed, provides payroll information by answering questions and requests
Maintains payroll operations by following policies and procedures, and reporting needed changes
Maintains employee confidence and protects payroll operations by keeping information confidential
Contributes to team effort and success by accomplishing goals and objectives
Ability to handle customer inquiries via phone and e-mail in fast-paced environment
Ability to prioritize and meet rigid deadlines
Performs all other job-related duties as assigned
Support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.