Payroll Specialist

Employer Flexible•Houston, TX

11d•Hybrid

About The Position

The Payroll Specialist is responsible for processing accurate and timely payrolls for multiple clients and employee groups while ensuring compliance with federal, state, and local payroll tax regulations. This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple payroll platforms in a fast-paced, ever-changing environment. The Payroll Specialist serves as a key point of contact for payroll-related questions and is responsible for maintaining positive client and employee relationships while delivering high-quality service.

Requirements

3+ years of payroll experience processing payrolls for 1,000+ employees
Must have experience processing payroll for multiple companies/clients to qualify for this position
Experience working within multiple payroll platforms and systems
Experience processing multi-state payroll taxes and local tax requirements
Experience handling garnishments, child support orders, voids, stop payments, credits, and debits
Experience reconciling benefits and payroll deductions

Nice To Haves

PEO experience preferred
Experience with Kronos, Darwin, Microsoft Office, and CRM – Microsoft Dynamics preferred
Strong customer service focus with the ability to build positive client and employee relationships
A strong sense of urgency and driven attitude is required
Exceptional attention to detail and accuracy
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to provide timely follow-up and resolution
Ability to prioritize workload and think quickly in fast-paced situations
Ability to multi-task and manage competing deadlines effectively
Self-driven with the ability to work independently with minimal supervision
Ability to adapt and work successfully in an ever-changing environment

Responsibilities

Process payrolls accurately and timely for up to 1,000+ employees across multiple clients and payroll schedules
Manage payroll processing within multiple payroll platforms and systems
Process multi-state payroll tax withholdings, local taxes, and related compliance requirements
Ensure all payrolls are received, reviewed, and submitted by established deadlines
Review and process payroll adjustments including manual entries, updates, earnings, deductions, and corrections
Process employee and employer credits, debits, voids, reversals, and stop payments
Complete and process garnishments, including child support orders and related documentation
Process manual HSA funding for both current and prior plan years
Reconcile enrolled employee benefits to payroll deductions and paychecks
Review payroll reports for accuracy and resolve discrepancies prior to processing
Assist employees with payroll-related questions including W-4 withholding forms and W-2 wage statements
Handle client and employee phone calls professionally and provide exceptional customer service
Assist with oversight and approval of special payroll runs and off-cycle payrolls
Maintain payroll records and documentation in accordance with company procedures and compliance requirements
Identify payroll issues proactively and escalate concerns appropriately
Work collaboratively with internal departments including Benefits, Tax, HR, and Accounting teams
Support audits, reconciliations, and year-end payroll activities
Always maintain confidentiality of employee and client payroll information