Payroll Specialist

HR Butler•Dublin, OH

About The Position

As a Payroll Specialist, you will be responsible for delivering high-quality payroll processing and client service. You will work closely with clients to ensure payroll data is accurate, deadlines are met, and tax-related matters are handled efficiently. Your ability to provide exceptional customer support while maintaining accuracy and compliance will be essential in this role. We are looking for someone who is meticulous, proactive, and service-oriented - someone who not only processes payroll with precision but also builds strong relationships with clients to ensure smooth and seamless payroll operations.

Requirements

Understanding of payroll processing, tax allocations, and compliance best practices.
Strong customer service skills with a proactive approach to problem solving.
Proficiency in MS Office and comfort with payroll software systems; experience with Isolved is required.
Ability to process and verify payroll data with accuracy and efficiency.
Strong time management skills with the ability to prioritize tasks and meet deadlines.
Excellent written and verbal communication skills to assist clients and resolve issues effectively.

Responsibilities

Manage and maintain a portfolio of payroll clients, ensuring timely and accurate processing.
Communicate with clients daily to collect payroll data, including salary adjustments, deductions, and tax allocations.
Enter and verify all payroll-related data, ensuring accuracy and compliance with deadlines.
Serve as a trusted resource for clients, answering payroll-related questions and resolving concerns.
Maintain and update client files and payroll records, ensuring confidentiality and accuracy.
Research and troubleshoot payroll system issues, working to provide solutions efficiently.
Build and maintain positive working relationships with clients, agencies, and team members to foster a culture of quality service.
Assist with tax-related matters to ensure compliance with federal, state, and local regulations - escalating to the Tax Team as necessary.