Payroll Specialist

Truliant Federal Credit Union • Winston-Salem, NC

5d

About The Position

Truliant is seeking a Payroll Specialist to support accurate, timely, and dependable payroll operations and provide employees and managers with clear guidance on payroll, timekeeping, and related policies. The role owns key payroll activities, supports compliance and accurate recordkeeping, and partners with employees, managers, Human Resources, and external vendors to improve payroll processes and deliver reliable service.

The Payroll Specialist processes and reconciles semi-monthly and bi-weekly payroll, audits payroll and Workday HRIS data, researches discrepancies, responds to payroll questions, and escalates issues when needed. The role also guides employees and managers on payroll requirements and policies, creates training materials, and leads monthly manager payroll and timekeeping training.

Requirements

• At least 5 years of payroll processing experience or closely related experience.
• Current knowledge of payroll tax laws, human resources practices, and recordkeeping requirements, with the ability to apply them accurately.
• Ability to process, balance, document, distribute, and reconcile payroll accurately across semi-monthly and bi-weekly cycles.
• Intermediate Microsoft Excel and Word skills, including the ability to use VLOOKUP and PivotTables in Excel.
• Strong math, research, and data-analysis skills, with sound judgment to identify issues and recommend practical, policy-aligned resolutions.
• Clear written and verbal communication skills in English, including the ability to explain payroll information and provide objective guidance to employees and managers.
• Ability to organize multiple priorities, respond to changing needs, maintain detailed and accurate records, and protect confidential information.
• Bachelor’s degree or equivalent work-related experience.
• Ability to handle sensitive questions with tact, adapt when payroll needs change, and follow issues through to timely and accurate resolution.

Nice To Haves

• Working knowledge of Workday payroll processing functions.
• Fundamental Payroll Certification (FCP) or Certified Payroll Professional (CPP) certification.

Responsibilities

• Process and reconcile semi-monthly and bi-weekly payroll, including hours worked, deductions, garnishments, taxes, bonuses, commissions, and severance payments.
• Prepare payroll reports and files submitted to third-party vendors.
• Audit payroll and Workday HRIS data, research discrepancies, and respond to paycheck and payroll-reporting questions.
• Escalate payroll issues promptly when needed.
• Guide employees and managers on payroll, timekeeping, policies, and applicable requirements.
• Create training materials and lead monthly manager payroll and timekeeping training.
• Partner with employees, managers, Human Resources, and external vendors to strengthen payroll processes.
• Maintain accurate records, support projects, and provide reliable payroll service across the organization.

Benefits

• No-cost employee medical, dental, and vision coverage
• Prescription benefits, including mail order
• Paid holidays and paid time off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteer hours
• Paid group life insurance
• Teammate loan discounts
• Tuition reimbursement
• Short- and long-term disability
• Health and Wellness program
• Teledoc physician video conferencing
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level