Payroll Specialist

Acumen & DCI•Mesa, AZ

5d•Onsite

About The Position

The Payroll Specialist provides accurate and timely payroll services to all Acumen Fiscal Agents client employees and Vendors. Payment of AFA client employees' payroll by accurately calculating pay and all deductions, issuing checks in a timely manner Exceeds customer (internal and external) expectations by building productive relationships, and taking responsibility for customer satisfaction and loyalty Maintains all payroll information by collecting, calculating and entering data into system Process timecards in the payroll software to generate checks, direct deposits, and reports; analyze various reports to ensure accuracy and completeness of payroll Communicate with internal and external customers to answer questions and provide guidance on policies and procedures Updates payroll records by entering changes in exemptions, insurance coverage, deductions, job titles, functions and client information. Maintain the master file of time sheets and all other payroll related documentation require Prepares reports by compiling summaries of earnings, taxes, deductions, and disability and non-taxable wages Resolves payroll discrepancies by collecting and analyzing information As needed, provides payroll information by answering questions and requests Maintains payroll operations by following policies and procedures, and reporting needed changes Maintains employee confidence and protects payroll operations by keeping information confidential Contributes to team effort and success by accomplishing goals and objectives Ability to handle customer inquiries via phone and e-mail in fast-paced environment Ability to prioritize and meet rigid deadlines Performs all other job-related duties as assigned ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

Requirements

High School Diploma or equivalent
A background in Customer Service, Client Service, Operations, Payroll or Financial systems
Advance Excel Skills (Pivot Tables, VLOOKUP's, etc.)
Ability to learn new software quickly
Ability to communicate effectively both orally and in writing
Ability to respectively and effectively interact with others
Attention to detail and ability to manage time in a time sensitive environment
High standard of integrity and sound business ethics
Excellent computer skills to include Microsoft Word and Excel as well as E-Mail
Excellent interpersonal skills, task focused with a high degree of accuracy
Ability to work well in a team environment and with limited supervision
Ability to work within deadlines and in a fast-paced environment.
Willing to work overtime, including weekends to meet high volume demands
Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
Ability to maintain confidentiality
Ability to speak in public, including trainings
Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully
Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
Demonstrates excellence in work standards, is tenacious in completing tasks
Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
Works well with other team members and departments
Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
Requests support from team with ample time to accommodate the support request in order to meet deadlines
Ensures effectiveness in processes to achieve/seek best practice

Responsibilities

Provides accurate and timely payroll services to all Acumen Fiscal Agents client employees and Vendors.
Accurately calculates pay and all deductions, and issues checks in a timely manner.
Maintains all payroll information by collecting, calculating and entering data into the system.
Processes timecards in the payroll software to generate checks, direct deposits, and reports.
Analyzes various reports to ensure accuracy and completeness of payroll.
Communicates with internal and external customers to answer questions and provide guidance on policies and procedures.
Updates payroll records by entering changes in exemptions, insurance coverage, deductions, job titles, functions and client information.
Maintains the master file of time sheets and all other payroll related documentation.
Prepares reports by compiling summaries of earnings, taxes, deductions, and disability and non-taxable wages.
Resolves payroll discrepancies by collecting and analyzing information.
Provides payroll information by answering questions and requests.
Maintains payroll operations by following policies and procedures, and reporting needed changes.
Maintains employee confidence and protects payroll operations by keeping information confidential.
Contributes to team effort and success by accomplishing goals and objectives.
Handles customer inquiries via phone and e-mail in a fast-paced environment.
Prioritizes and meets rigid deadlines.
Performs all other job-related duties as assigned.
Supports the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and acting accordingly.