Payroll Specialist

Alcott HR•Farmingdale, NY

8d•Onsite

About The Position

Alcott HR is searching for an experienced Payroll Specialist to join our team in Farmingdale. Reporting to our Payroll Manager, you will be responsible for processing payrolls across multiple states, advising clients on payroll-related matters, delivering exceptional customer service, and collaborating with team members as needed. This role involves serving as a key advisor to clients on payroll-related matters, ensuring compliance and accuracy. You will address client inquiries and resolve payroll issues in a professional and efficient manner, while establishing and maintaining strong client relationships to deliver exceptional customer service. Staying up to date with payroll processing systems, industry best practices, and evolving wage and tax laws at the federal, state and local levels is crucial. You will also collaborate with internal teams to enhance payroll operations and ensure seamless service delivery.

Requirements

Minimum of 3 years' experience in multi-state payroll processing
Client facing payroll processing experience preferred
Understanding of federal and state employment regulations, strong familiarity with wage and hour regulations
Strong internal and external customer service mindset
Proficiency in technology with experience using various HRIS platforms
Advanced proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint)
Bachelor's Degree in a related field, or equivalent years of education and experience.

Nice To Haves

FPC or CPP preferred

Responsibilities

Serve as a key advisor to clients on payroll-related matters, ensuring compliance and accuracy.
Address client inquiries and resolve payroll issues in a professional and efficient manner.
Establish and maintain strong client relationships to deliver exceptional customer service.
Stay up to date with payroll processing systems, industry best practices, and evolving wage and tax laws at the federal, state and local levels.
Collaborate with internal teams to enhance payroll operations and ensure seamless service delivery.