Payroll Specialist
Payroll Plus HCM•Cornelius, NC
•Onsite
About The Position
The Payroll Specialist is accountable and responsible for all aspects of quality service for clients. Works with clients to obtain payroll information, processes payrolls, responds to/resolves client questions and problems and delivers outstanding customer service.
Requirements
- High school diploma or two or more years of office related experience or training; or equivalent combination of education and experience
- Basic understanding of payroll and payroll tax laws preferred
- Proven facility in MS Office (particularly Excel and Word), MS Outlook, data entry and office equipment (e.g., telephone, head set, 10-key or calculator, computers, FAX machine, printer/copier)
- Proven facility in customer service, and problem resolution
- Excellent written, oral, and presentation communication skills
- Excellent organizational, planning, and prioritization skills
- Excellent interpersonal skills
Nice To Haves
- college degree is highly preferred
Responsibilities
- Maintaining a book of payroll clients of varying sizes, payroll frequencies and complexity
- Contacting clients regularly to obtain payroll data, including new hire information, salary adjustments, special payments, employee deductions, and to set schedules
- Accurately keying all payroll related data necessary to process and meet payroll deadlines and confirm accuracy using control totals
- Polling electronic timeclocks, reviewing the downloaded information for completeness and accuracy, and uploading time data into the payroll system
- Review payroll data submitted by clients remotely for completeness and accuracy to the extent possible
- Processing and packing out payrolls for delivery to client
- Uploading retirement plan contributions and/or workers comp data on behalf of the client
- Maintaining a high rate of client retention through quality customer service
- Keeping abreast of the payroll processing system and changes in wage and tax laws on behalf of our clients
- Maintaining client files, binders and notes in the system
- Researching and resolving client/system problems
- Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service image
- Participating in and conducting training sessions
- Performing other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
