Payroll Specialist

Tailwind Deli News & Gifts•Wilmington, NC

13d•Onsite

About The Position

About the Company: At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time. Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home. Summary Tailwind Hospitality is a growing, multi-state hospitality organization with operations across multiple locations and states. We are looking for a Payroll Coordinator to join our team and play a key role in ensuring accurate, timely, and compliant payroll processing. This is an excellent opportunity for someone who enjoys working with numbers, solving problems, auditing payroll, and improving processes. The ideal candidate will have hands-on payroll experience and be comfortable working in a fast-paced environment where accuracy and confidentiality are essential. What Makes This Opportunity Different This isn't simply a payroll data-entry position. You'll be joining a growing organization where payroll is an important part of the company's continued development. You'll have the opportunity to contribute to process improvement, compliance, systems optimization, and standardization. For the right person, this position offers an opportunity to grow with the organization and take on increasing responsibility within payroll operations

Requirements

2+ years of payroll, accounting, HR, or administrative experience preferred
Experience with multi-state payroll strongly preferred
Hospitality, restaurant, airport, or retail payroll experience is a plus
Strong proficiency in Google Sheets, Excel, ADP, TEAMWORK or similar preferred
High attention to detail and ability to manage large volumes of data accurately
Strong organizational and communication skills
Ability to work independently and prioritize deadlines
Knowledge of payroll laws, wage compliance, and payroll tax practices preferred

Responsibilities

Process biweekly payroll for hourly and salaried employees across multiple locations and states
Review timecards, labor reports, payroll adjustments, tips, bonuses, and deductions for accuracy
Audit payroll data to ensure compliance with federal, state, and local wage laws
Maintain employee payroll records including direct deposit, tax forms, garnishments, and benefit deductions
Investigate and resolve payroll discrepancies, missed punches, and employee inquiries
Maintain payroll spreadsheets, Google Sheets trackers, and reporting documentation
Ensure confidentiality and security of employee payroll information
Support year-end payroll processing including W-2 preparation and filing
Document and maintain payroll procedures and workflows.
Develop and maintain payroll checklists and audit processes.
Identify opportunities to reduce manual work, improve accuracy, and increase efficiency.
Assist with creating and updating SOPs for key payroll processes
Help standardize payroll processes across locations and states.
Partner with the Payroll Manager and other departments to improve payroll workflows and system utilization.