Payroll Specialist

Republic Services • Phoenix, AZ

1d • Hybrid

About The Position

The Payroll Specialist delivers the highest level of quality service to our employees ensuring prompt resolutions. This position receives routine payroll related customer inquiries which range from general to moderate complexity and require limited research to resolve.

Requirements

• Experience with high volume customer service environments.
• Minimum 1 year Payroll Experience
• Intermediate level of MS Excel skills.
• Strong organizational skills and the ability to work in high-volume, fast paced environment with strict deadlines.

Nice To Haves

• Workday Experience

Responsibilities

• Delivers a high level of customer service and professionalism when responding to payroll inquiries from internal customers.
• Responds timely to payroll questions providing a first call resolution.
• Logs all calls accurately to allow tracking of service inquiries and resolutions.
• Analyzes details of requests provided by internal customers to determine the cause of the issue.
• Investigates submitted requests to provide effective solutions.
• Performs other job-related duties as assigned or apparent.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed