Payroll Specialist - Client Success

eBacon • Phoenix, AZ

1d • $50,000 - $58,000 • Onsite

About The Position

eBacon is a Phoenix-based payroll and HR software company serving the construction industry. We're looking for a Payroll Specialist to join our client success team. Someone who can manage a dedicated client list, run payroll accurately, and be the person clients rely on when something goes sideways. This is an in-office role located in North Phoenix (Hwy 101 / Cave Creek corridor) with a strong team and a company that's been growing steadily in a niche where we're genuinely the best at what we do.

Requirements

• 2+ years in payroll processing or payroll support
• Strong customer service instincts, passion to deliver exceptional service
• Ability to manage multiple client payroll cycles at once

Nice To Haves

• Experience with SaaS payroll software, PEOs, or ASOs a huge plus
• SQL proficiency
• Construction industry background
• Exposure to certified payroll or prevailing wage work (we will train the right person on Davis-Bacon specifics)

Responsibilities

• Engage with clients via phone and web to identify and resolve payroll challenges
• Provide technical support with payroll processing procedures
• Manage integration of client payroll submissions into eBacon software
• First point of contact for all employer and employee questions related to payroll

Benefits

• Health, dental, vision, life, and disability insurance. eBacon contributes $575/month toward medical (or $100/month toward other ancillary coverage), so your out-of-pocket cost stays low.
• HSA and FSA options available
• 401(k) with 6% employer match - eligible after 60 days
• 15 days PTO annually (years 1-4), 20 days starting year 5
• Competitive pay
• Plenty of PTO
• Health care
• 401K matching
• Fun employee outings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed