Payroll Specialist - Client Success

eBaconPhoenix, AZ
$50,000 - $58,000Onsite

About The Position

eBacon is a Phoenix-based payroll and HR software company serving the construction industry. We're looking for a Payroll Specialist to join our client success team. Someone who can manage a dedicated client list, run payroll accurately, and be the person clients rely on when something goes sideways. This is an in-office role located in North Phoenix (Hwy 101 / Cave Creek corridor) with a strong team and a company that's been growing steadily in a niche where we're genuinely the best at what we do.

Requirements

  • 2+ years in payroll processing or payroll support
  • Strong customer service instincts, passion to deliver exceptional service
  • Ability to manage multiple client payroll cycles at once

Nice To Haves

  • Experience with SaaS payroll software, PEOs, or ASOs a huge plus
  • SQL proficiency
  • Construction industry background
  • Exposure to certified payroll or prevailing wage work (we will train the right person on Davis-Bacon specifics)

Responsibilities

  • Engage with clients via phone and web to identify and resolve payroll challenges
  • Provide technical support with payroll processing procedures
  • Manage integration of client payroll submissions into eBacon software
  • First point of contact for all employer and employee questions related to payroll

Benefits

  • Health, dental, vision, life, and disability insurance. eBacon contributes $575/month toward medical (or $100/month toward other ancillary coverage), so your out-of-pocket cost stays low.
  • HSA and FSA options available
  • 401(k) with 6% employer match - eligible after 60 days
  • 15 days PTO annually (years 1-4), 20 days starting year 5
  • Competitive pay
  • Plenty of PTO
  • Health care
  • 401K matching
  • Fun employee outings
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