Client Success Specialist
Punch List Digital
•$65,000 - $85,000•Remote
About The Position
Punch List Digital is a dynamic and forward-thinking agency specializing in digital marketing for the Home Services industry. We drive success through data-driven strategies and innovative campaign management. Are you energized by fast-paced work, passionate about digital growth, and thrive when influencing outcomes? At Punch List Digital, we’re looking for a results-driven, persuasive strategist and communicator to lead the charge on client ad performance through dynamic paid search and social strategies.
Requirements
- 1–3 years of experience in client service, account management, or digital marketing.
- Basic knowledge of SEO, Google Ads, or websites (we’ll teach you the rest).
- Excellent written and verbal communication skills.
- Strong time-management and follow-up skills.
Nice To Haves
- Experience working with home services or small business clients.
Responsibilities
- Welcome and onboard new clients, setting expectations and project timelines.
- Build and maintain strong client relationships through regular calls and updates.
- Translate performance data into simple, actionable insights.
- Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies.
- Help manage Google Business Profile and Local Services Ads accounts.
- Support website updates and approvals for client campaigns.
- Participate in team discussions to improve client experience and internal processes.
Benefits
- Health insurance
- Paid time off
- Development resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
