Payroll Service Specialist

TRS The Right Solution•Springdale, AR

2d•Remote

About The Position

TRS Healthcare is seeking a detail-oriented, organized, and service-driven Payroll Service Specialist to join our Accounting team! In this role you'll play an important part in supporting our Healthcare Professionals by ensuring accurate payroll processing, resolving payroll and billing concerns, and providing exceptional customer service. You'll work closely with internal teams and clients to maintain accurate records, resolve discrepancies, and ensure smooth payroll and billing operations. This is a fully remote position; however candidates must reside in Northwest Arkansas to be considered. If you enjoy working with numbers, solving problems, and helping other, we'd love to hear from you!

Requirements

High school diploma or equivalent required.
Previous customer service experience required.
Strong attention to detail and commitment to accuracy.
Excellent written and verbal communication skills.
Strong organizational, time-management, and problem-solving abilities.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Comfortable working independently while collaborating with a remote team.
Proficient computer skills with the ability to learn new software and digital platforms.
Ability to handle sensitive and confidential information with professionalism and integrity.
A positive attitude, strong work ethic, and willingness to take initiative.

Nice To Haves

Payroll, billing, accounting, or related experience preferred.

Responsibilities

Provide payroll support to Healthcare Professionals through phone, email, and online communication.
Research and resolve payroll discrepancies, including missing hours, incorrect time entries, and billing concerns.
Enter, review, audit, calculate, and process weekly time entries to ensure payroll and billing accuracy.
Generate invoices and complete billing processes based on hours worked.
Maintain accurate payroll and billing records, including inquiries, adjustments, and resolutions.
Collaborate with clients, Account Managers, and internal departments to resolve payroll and billing issues.
Research, obtain, track, and maintain purchase orders in accordance with contractual requirements.
Calculate and process monthly and quarterly usage fee payments.
Assist with payroll verification, reconciliation, invoice processing, and other accounting-related responsibilities.
Follow established procedures while identifying opportunities to improve accuracy and efficiency.