Payroll Operations Manager

Via•New York, NY

7d•$90,000 - $110,000

About The Position

Via is using technology to transform transportation around the world. As Via's Payroll Operations Manager, you will manage the full payroll function for Via's growing workforce across the United States, including both corporate employees and frontline operations employees. You will oversee payroll processing, records maintenance, compliance, and financial reporting while helping shape and scale payroll operations in a rapidly expanding organization.

Requirements

5+ years of payroll experience, including managing complex, multi-state payrolls
Proficiency with payroll and HRIS systems such as Workday, ADP, or similar platforms
Advanced Microsoft Excel skills
Strong knowledge of federal, state, and local wage and hour laws, payroll tax regulations, and payroll compliance requirements
Exceptional attention to detail and accuracy, with the ability to manage high-volume payroll operations
Strong problem-solving and analytical skills, with the ability to identify issues and drive resolutions
Excellent communication and interpersonal skills, with a customer-service mindset and the ability to collaborate effectively across teams
Ability to handle sensitive and confidential information with professionalism and discretion
Passion for process improvement, automation, and building scalable payroll operations
Proven ability to manage multiple priorities, meet deadlines, and partner effectively with cross-functional stakeholders

Nice To Haves

Experience supporting unionized workforces
Experience with California payroll
Familiarity with collective bargaining agreement (CBA) administration and payroll-related union requirements is a plus.

Responsibilities

Oversee end-to-end bi-weekly and semi-monthly payroll processing for employees across multiple states, entities, and employee populations. Ensure accurate inputs and timely processing by collaborating closely with Operations, People Operations, and Finance teams.
Administer payroll-related provisions of employee agreements and collective bargaining agreements where applicable, including union dues, pay differentials, seniority-based pay adjustments, and other negotiated terms.
Partner with Finance to allocate payroll costs accurately across cost centers and locations, and collaborate with People Operations to gather, validate, and maintain employee data required for payroll processing.
Ensure payroll practices comply with applicable federal, state, and local laws and regulations, including wage and hour requirements and any applicable collective bargaining obligations.
Serve as a primary point of contact for payroll-related questions from employees, managers, and operational teams, providing clear, timely, and customer-focused support.
Exercise the highest degree of confidentiality regarding all payroll information and employee privacy initiatives.