Payroll Operations Analyst

Apple

About The Position

The Payroll Operations Analyst supports the processes and administration of employee pay globally as part of Apple’s Hire to Retire team in Finance Global Business Solutions and the wider People Support organization. The role partners with payroll and benefits vendors, store managers, People Support, Compliance, Accounting, and other business partners to resolve issues and implement effective solutions in a timely manner. Employee experience is a key focus. The analyst supports payroll operations and processes worldwide, working with business partners and service providers to ensure accurate, timely payrolls that comply with local requirements. The role involves staying informed about changes in the global pay environment, explaining and implementing their effects, maintaining controls and reconciliations, keeping desktop procedures and process notes current, and contributing to efficiency and process improvements. The position may also support project activities and payroll treatment for expatriate and international assignments. The responsibilities may develop in response to business requirements.

Requirements

Experience as an International Payroll Specialist.
Demonstrably high-standard Microsoft Excel skills.
Ability to ensure accuracy and meet payroll deadlines while managing competing demands in a fast-paced environment.
Skills in process analysis, assessment, and improvement.
Strong problem-solving skills and the ability to translate business needs into pragmatic solutions and implement them.
Ability to work effectively in a multifunctional, multicultural environment and adapt to change.
Ability to manage ambiguity and complexity while seeking clarity.
Customer-service focus and ability to meet multiple customer expectations.
Effective teamwork, communication, and negotiation skills, including the ability to build and maintain stakeholder relationships.

Nice To Haves

Experience setting up and/or operating payroll processes in a multinational environment.
Experience working with SAP.

Responsibilities

Work with business partners to ensure payrolls are accurate, timely, and compliant with local requirements.
Collaborate with the team, Compliance, Global Payroll Services, and external payroll service providers to develop expertise in the payrolls for assigned countries.
Monitor changes in the global pay environment and communicate and implement relevant changes.
Maintain or implement controls to capture month-to-month changes, and ensure differences are reconciled and explained.
Address payroll issues and ensure timely resolutions.
Keep desktop procedures and process notes up to date.
Work with external service providers on payroll treatment for employees, including expatriates and international assignments.
Drive efficiencies and process improvements.
Assist with project-related activities as required.
Collaborate with business partners to implement effective Hire to Retire solutions.
Build and maintain effective relationships with internal and external business partners and payroll stakeholders.
Ensure activities are completed accurately and by established deadlines.