Payroll Manager

The Paper Store • Acton, MA

12d • $90,000 - $110,000 • Hybrid

About The Position

The Payroll Manager owns end-to-end bi-weekly payroll for a workforce of 2,400+ employees spanning corporate, distribution center, and retail locations across multiple states. This is a high-ownership role requiring deep multi-state payroll and tax expertise, strong independent judgment, and the ability to lead processes with minimal oversight in a fast-moving environment. This role is based in Acton, MA with a hybrid schedule; may consider additional flexibility for candidates outside a reasonable commuting distance from our corporate office.

Requirements

• 5+ years of payroll experience, including at least 3 years managing high-volume payroll for 2,000+ employees across multiple states.
• Comfortable managing the full payroll cycle independently, including resolving issues proactively and without close supervision.
• Proven ability to navigate varying state and local tax regulations, filing requirements, and compliance obligations.
• Experience with Paycom or comparable platforms.
• Ability to leverage system capabilities for reporting, audits, and workflow efficiency.
• Exceptionally detail-oriented with strong organizational skills.
• Handles confidential information with discretion and communicates clearly with employees and leadership alike.

Nice To Haves

• Experience in retail, distribution, healthcare, construction, or another multi-site, multi-state environment strongly preferred.

Responsibilities

• Manage on-cycle and off-cycle multi-state payroll for 2,400+ employees, including adjustments, reversals, stop payments, and manual checks.
• Prepare and file federal, state, and local payroll tax returns on weekly, quarterly, and annual schedules.
• Stay current on changing regulations across all operating states.
• Manage all W-2 preparation, distribution, and related employee inquiries.
• Coordinate year-end reconciliation with Finance.
• Conduct regular payroll audits and reconciliations.
• Analyze data to identify discrepancies and risks proactively.
• Support internal and external audit requests.
• Collaborate with HR, Benefits, and Finance.
• Respond to employee and manager inquiries with a strong service mindset.
• Maintain accurate employee payroll data, deductions, and changes.
• Continuously evaluate payroll workflows and implement improvements to increase accuracy, efficiency, and scalability as the organization grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed