Payroll Manager

Boys & Girls Clubs of the Peninsula • Menlo Park, CA

13h • $105,000 - $125,000 • Onsite

About The Position

The Payroll Manager oversees BGCP’s biweekly payroll, ensuring employees are paid accurately, on time, and in compliance with applicable requirements. This role manages the end-to-end payroll process, serves as BGCP’s primary payroll subject-matter expert, and partners cross-functionally with the People Team and organizational leaders to support accurate payroll administration and resolve payroll and timekeeping matters. The Payroll Manager also works closely with BGCP’s payroll and Human Resources Information System (HRIS) provider to support effective payroll operations. This role reports to the Controller.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field, or an equivalent combination of education and relevant experience
• 5+ years of progressive payroll experience, including responsibility for payroll for 400+ employees with a mix of hourly and salaried employees
• Experience working with a PEO, HRIS, payroll provider, and timekeeping systems
• Strong working knowledge of California wage and hour requirements, payroll practices, and applicable federal payroll regulations
• Demonstrated experience with timekeeping systems and resolving timesheet-related issues at scale
• Excellent attention to detail and a high degree of accuracy when working with sensitive and confidential data
• Strong analytical and problem-solving skills, particularly in reconciling data across systems
• Excellent interpersonal and communication skills, with the ability to explain payroll and timesheet issues clearly to non-finance staff
• Demonstrated ability to deliver clear, patient, and effective training to individuals and small groups whose audiences may have little to no background in payroll or financial concepts

Nice To Haves

• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designation
• Experience supporting external financial audits from the payroll/finance side
• Proficiency with Excel, including pivot tables, VLOOKUP/XLOOKUP, and reconciliations, and familiarity with general ledger systems
• Experience in an organization with a similar mix of hourly and salaried employees

Responsibilities

• Own and manage the biweekly payroll cycle, ensuring payroll is processed accurately, completely, and on schedule
• Review and audit payroll data prior to submission, including hours worked, overtime calculations, time off, garnishments, deductions, pay changes, and retroactive adjustments
• Process off-cycle and manual payments, including final paychecks, correction runs, bonuses, and other payments as needed
• Serve as the primary point of contact with BGCP’s payroll and Human Resources Information System (HRIS) provider for payroll processing, system issues, tax filings, and related account administration
• Maintain payroll calendars and communicate key deadlines and requirements to managers and employees
• Review payroll tax filings and retirement plan transmissions and complete payroll-related activities not administered by the payroll provider
• Monitor timekeeping and approval workflows to identify and resolve missing punches, incorrect time entries, approval delays, pay discrepancies, and other payroll-impacting issues
• Partner with the People Team and managers to resolve employee payroll and timekeeping questions in a timely manner
• Troubleshoot timekeeping system issues and escalate system-level concerns to the appropriate vendor or internal partner
• Partner with the People Team to provide guidance, training, and resources to managers and employees on timekeeping expectations, payroll deadlines, and common payroll processes
• Identify recurring payroll and timekeeping issues and recommend process or training improvements to strengthen accuracy and accountability
• Ensure payroll practices comply with applicable federal, state, and local wage and hour requirements, payroll tax regulations, and BGCP policies
• Maintain accurate and organized payroll records in accordance with applicable recordkeeping requirements
• Prepare payroll reports, reconciliations, and supporting documentation for the annual financial audits and other internal or external reviews
• Support workers' compensation, retirement plan, and other audits requiring payroll information
• Stay current on payroll-related regulatory requirements and communicate relevant changes or risks to Finance and organizational leadership
• Maintain appropriate controls and confidentiality when handling sensitive employee and payroll information
• Reconcile payroll activity to the general ledger in partnership with the Controller and Accounting Team and research and resolve discrepancies
• Reconcile payroll-related liability accounts, including payroll taxes, benefit deductions, garnishments, and other payroll liabilities
• Audit payroll and HRIS records to ensure employee and payroll data remain accurate and aligned across systems
• Generate regular and ad hoc payroll reports, including labor costs, overtime, meal premiums, payroll trends, and headcount or payroll reconciliations
• Provide accurate payroll and labor cost information to support budgeting, forecasting, and financial analysis
• Partner with the People Team to ensure payroll-impacting employee changes, including new hires, terminations, status changes, leaves of absence, benefits deductions, compensation changes, and promotions, are accurately reflected in payroll
• Serve as a key liaison between Finance and the People Team on payroll, HRIS, and timekeeping matters
• Identify opportunities to improve payroll processes, controls, documentation, system workflows, and cross-functional coordination
• Develop and maintain payroll procedures, reference materials, and process documentation to support consistent and scalable payroll administration
• Perform additional relevant duties as assigned to support evolving organizational needs

Benefits

• Company-provided medical, dental, and vision benefits
• Life and long-term disability insurance paid at 100% by BGCP with additional buy up options
• 401(k) retirement plan participation after ninety days of employment
• Comprehensive Paid Time-Off Policy
• 40 hours of paid sick time annually

What This Job Offers

• Job Type: Full-time
• Career Level: Manager