Payroll & Data Verification Assistant

BURNETT THERAPEUTIC SERVICES INC Remote, US,
$20 - $23Remote

About The Position

We are seeking a Payroll & Data Verification Assistant to join our team at an Autism and Mental Health Services agency dedicated to supporting children and families. This role plays a key part in ensuring accurate billing, payroll processing, and compliance with documentation requirements. The ideal candidate is tech-savvy, detail-oriented, proactive, and customer-service oriented, with a strong ability to manage multiple systems and communicate effectively with clinical staff. While ABA experience is not required, prior experience in billing, coding, or data entry is highly preferred.

Requirements

  • High school diploma or equivalent (required)
  • Reliable computer, workspace, and internet connection (required)
  • Willingness to learn, grow, and contribute to a team-oriented culture
  • Ability to obtain FBI & DOJ clearances
  • Minimum 1–2 years of administrative experience in medical billing, data entry, or coding.
  • Proficient in Microsoft Excel (filtering, sorting, data manipulation, pivot tables, formulas). Running reports until completion.
  • Comfortable learning and navigating various systems (e.g., NPA by Ensora Health platform).
  • Proactive problem solver – Able to identify issues, dig into the root cause, and follow through without constant oversight.
  • Strong customer service mindset – Will regularly interact with clinical staff to obtain signatures, update session/location/codes, and clarify documentation needs.
  • Collaborative and responsive – Works well across departments and communicates effectively with both peers and clinicians.
  • Self motivation- constant communication and being able to take lead on projects.

Nice To Haves

  • Experience in healthcare, behavioral health, or a related field is a plus.
  • Experience using NPA Program by Ensora Health is a plus
  • A monitor or dual screens for efficient multitasking (preferred).

Responsibilities

  • Manage appointment administration and assist with NPA form updates for Supervisors (SVs) and Program Directors (PDs), primarily during NPA locking periods.
  • Run daily FLEX reports to identify billing corrections and payroll updates; send locking instructions to new staff.
  • Send email and text reminders to staff regarding NPA or payroll needs.
  • Support drive time, mileage, and lunch verification and ensure accurate entry.
  • Maintain and update the Drive Time/Mileage (DT/M) tracker as corrections are made for graduation programs.
  • Organize and maintain the Payroll Support Thread, ensuring bi-weekly reports and verifications are accurate to close and finalize payroll.
  • Provide support during payroll processing, including scheduling support for payroll-related needs.
  • Assist with ROI (Release of Information) and Change of Address follow-up with clinical staff.
  • Prepare and track Parent Verification Forms (PVFs) for NBRC/CCS, organizing forms and following up with guardians.
  • Update session locations based on Change of Address tracker.
  • Assist in final overtime/mileage verification for payroll.
  • Set up Parent Portal access as needed.
  • Maintain and update the ABA email roster for monthly newsletters.
  • Support termination verification, including following up on Staff Status updates for the NPA roster.
  • Provide training support as needed.
  • Assist with additional administrative tasks as required.

Benefits

  • Shadowing opportunities and hands-on mentorship to build confidence
  • Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
  • Medical, dental, and vision insurance (for employees working 30+ hrs/week)
  • 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
  • Aflac supplemental insurance options (for employees working 30+ hrs/week)
  • LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
  • LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
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