Payroll Coordinator
About The Position
Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment and the world's largest operator of Halloween attractions. Headquartered in Denver, the company has built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard. This role is for a Seasonal Event Payroll & Timekeeping Coordinator who will be the frontline resource for all timekeeping activity on-site, ensuring accurate time recording and prompt resolution of staff questions. The coordinator will keep records clean, exceptions resolved, and the payroll pipeline running smoothly from first shift to final night.
Requirements
- 2+ years of experience in payroll administration, timekeeping coordination, or HR support.
- Working knowledge of timekeeping and payroll platforms.
- Solid understanding of California wage and hour law including meal periods, rest breaks, and overtime requirements.
- Exceptional attention to detail and accuracy—especially when working against tight payroll deadlines.
- Strong written and verbal communication skills with the ability to explain payroll processes clearly to frontline employees.
- Highly organized, discreet, and able to manage sensitive employee information with professionalism.
- Comfortable working in a fast-paced, high-volume seasonal environment with shifting priorities.
- Availability for daytime hours with occasional evening support during peak operational periods.
- Must be 18 years of age or older.
Nice To Haves
- Event, hospitality, or entertainment industry experience a strong plus.
- Experience with Paycom, ADP, or similar systems preferred.
Responsibilities
- Review, audit, and approve employee timecards on a daily and weekly basis, ensuring accuracy across all departments.
- Identify and resolve missed punches, clock-in/clock-out discrepancies, and unapproved overtime before payroll deadlines.
- Track and flag California meal period and rest break compliance, escalating penalty situations to the General Manager promptly.
- Maintain organized, up-to-date timekeeping records for all seasonal staff throughout the event run.
- Process timecard corrections and adjustments in coordination with department managers and HR.
- Serve as the primary point of contact for all staff questions related to timecards, pay periods, and payroll schedules.
- Communicate clearly and professionally with employees at all levels regarding timekeeping policies and procedures.
- Proactively notify staff of deadlines, corrections needed, and payroll processing timelines.
- Conduct brief onboarding orientations for new hires covering clock-in procedures, break requirements, and how to submit timecard corrections.
- Partner with department managers to ensure consistent enforcement of timekeeping policies across all teams.
- Liaise with the corporate payroll team to submit accurate, complete timekeeping data by all required deadlines.
- Assist with onboarding data entry and ensure all new hires are correctly set up in the timekeeping system before their first shift.
- Track and reconcile final timecards during strike and post-season closeout.
- Maintain confidentiality of all employee pay and timekeeping records at all times.
- Generate daily and weekly timekeeping reports for the General Manager and HR.
- Document recurring issues, policy violations, and exception patterns, escalating where appropriate.
- Support post-season payroll audits and recordkeeping as directed by corporate HR.
Benefits
- Employees will accrue paid sick leave as required under Colorado law.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
