Payroll Clerk

FrankCrum•Clearwater, FL

17d

About The Position

FrankCrum is hiring a full-time Payroll Clerk to support its payroll operations by entering employee information and processing basic payrolls for businesses of various sizes throughout the United States. The role reviews and processes auto payrolls, maintains payroll records, helps with employee onboarding and documentation, responds to client and department inquiries, and supports payroll teams with coverage and special projects. The position requires accuracy, professionalism, and strong service to clients and internal employees, along with basic knowledge of payroll rules, company policies, and core software systems.

Requirements

High school diploma.
Customer service experience.
Basic knowledge of FLSA, state, and local payroll rules and regulations.
Basic knowledge of FrankCrum policies and core software systems.
Basic understanding of paid time off accrual types, including state rules and regulations, and how to apply them in current systems.
Accurately record all work time using the electronic time clock and do not perform work while not clocked in.

Nice To Haves

Knowledge of Excel, Outlook, and Adobe.
Bilingual ability.

Responsibilities

Review and process auto payrolls within established deadlines.
Review and enter new-hire applications accurately and completely in accordance with FrankCrum, federal, state, and local rules and regulations; handle paper and electronic onboarding and communicate with clients as needed.
Review I-9 forms and ensure their accuracy and completeness when FrankCrum is the E-Verify agent of record.
Enter, maintain, and process payroll-system information, including employee rate changes, deductions, address changes, tax updates, direct-deposit changes, terminations, accrual plans, and other payroll information; communicate with clients as needed.
Prepare and electronically file employee documents.
Answer payroll department calls, monitor the payroll voicemail inbox, assist with basic client questions, and transfer calls as needed.
Assist clients with commonly used HRIS system functions.
Compile reports for clients upon request.
Monitor the clerk queue and process tasks in the order received.
Provide email and phone coverage for other Clerks as needed.
Help process auto payrolls during planned and unplanned absences across payroll teams.
Conduct self-audits of auto payroll, particularly when tax limits have not been reached.
Assist with data cleanup, data entry, special projects, and system conversions.
Provide professional, exceptional service and support to clients and internal employees.
Demonstrate basic knowledge of FLSA, state, and local payroll rules and regulations; FrankCrum policies and core software systems; and paid time off accrual types, including applicable state rules and their application in current systems.
Adhere to the established work schedule and request PTO responsibly.
Accurately clock in and out using the electronic time clock for all time worked, and do not work while not clocked in.

Benefits

Health insurance, with employee-only coverage described as $25 per month and low-cost family coverage.
Dental and vision insurance.
Short-term disability and term life insurance at no cost to the employee.
Long-term disability and voluntary term life insurance.
Supplemental insurance plans, including accident, critical illness, hospital indemnity, legal services, and pet insurance.
401(k) retirement plan with a 100% match on the first 4% the employee contributes; employees are immediately vested in the employer match.
Flexible spending accounts for medical and dependent care reimbursement.
Health savings account funded by FrankCrum.
Paid time off and holiday pay.
Education Benefit Program up to the IRS maximum allowance.
PTO cash out.
Tickets at Work.
Alero Financial and its credit union benefits program.
Employee and client referral bonus programs.
Employee Disaster Relief Fund.
Subsidized on-site cafe.