Payroll Clerk

Black Rock Coffee BarScottsdale, AZ
5d$22 - $26Hybrid

About The Position

As the Payroll Clerk, you play a critical role in supporting accurate, timely, and compliant payroll operations for Black Rock Coffee Bar. This role is responsible for executing day-to-day payroll workflows with a strong emphasis on attention to detail, confidentiality, and exceptional internal customer service. By following established processes and proactively identifying discrepancies, you contribute directly to payroll accuracy, team member trust, and operational consistency across the organization.

Requirements

  • Strong commitment to providing accurate, timely, and professional internal customer service.
  • High attention to detail and accuracy, particularly when handling payroll and personal data.
  • Working knowledge of Microsoft Office tools, with a strong emphasis on Excel.
  • Ability to communicate clearly and professionally via email and other electronic platforms.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Ability to follow established procedures while identifying and escalating discrepancies.
  • Comfort working independently while contributing to a collaborative team environment.
  • Ability to prioritize tasks in a fast-paced, deadline-driven environment.

Responsibilities

  • Ensures and protects the confidentiality of all team member personal, employment, and pay information.
  • Manages payroll-related mail processing and general office administrative support.
  • Provides front-desk and in-office support, including supply management for payroll team members.
  • Monitors and responds to the payroll inbox, routing inquiries to appropriate partners when needed.
  • Reviews and audits onboarding and employment data for accuracy and completeness.
  • Communicates clearly and professionally with team members regarding payroll-related questions.
  • Audits and enters employee changes, including position, pay rate, tax jurisdiction, and status updates, into payroll and HRIS systems.
  • Processes and tracks transfer requests in coordination with HR and operations.
  • Confirms and resolves direct deposit updates and discrepancies with team members.
  • Provides secondary review support for final payroll processing in accordance with company policy and applicable payroll laws.
  • Assists with bi-weekly payroll processing activities.
  • Extracts payroll and employment data and maintains accurate reporting and documentation.
  • Cross-verifies payroll data and required filings across applicable systems.
  • Tracks assigned payroll tasks and projects using approved platforms and tools.
  • Provides cross-functional support for payroll-related tasks under the direction of payroll leadership.
  • Black Rock Coffee Bar reserves the right to add or modify duties and responsibilities at any time and at its sole discretion.

Benefits

  • Paid Time Off
  • Performance-based bonus opportunities
  • 401(K) Retirement Savings Plan with company match for eligible team members
  • Health insurance (medical, vision, dental) options for you and your family
  • Pet insurance and Discount Programs because we know pets are family too!
  • Long-Term Disability, Life, and AD&D coverage options
  • Paid holidays
  • Employee Assistance Program (EAP)
  • Ongoing professional development and training opportunities
  • Discount program on childcare, recreation, lifestyle brands, and more
  • Free drinks to keep you energized!
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