Payroll & Billing Specialist

G-P•Mexico, MO

4d•MX$308,000 - MX$385,000•Remote

About The Position

As a Payroll & Billing Specialist at G-P, you will be managing day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management. We are looking for a focused professional with exceptional precision, a strong commitment to accuracy, and a proactive approach to problem-solving. This role requires someone who is highly adaptable and dedicated to ensuring the team's success in a fast-paced environment.

Requirements

Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.
Ability to effectively resolve customer billing and payroll questions through ticketing system.
Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.
Ability to handle a high volume of time sensitive materials
Ability to maintain confidentiality and security of data.
Excellent command of English language (both written and verbal)
Proficient time management skills with a strong sense of urgency.
Excellent communication and interpersonal skills with a collaborative personality.
Advanced skill level in Excel & PowerPoint
Flexibility to manage multiple time zones and requirements for a global remote workforce.

Nice To Haves

Spanish language (preferred)
Experience managing social security and government benefit portals (IMSS, Infonavit, Fonacot, or equivalent national/international portals).

Responsibilities

Manage day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management.
Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.
Work closely with Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.
Compile, review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, Payzaar, ADP Celergo and/or ADP WFN.
Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.
Report payroll estimates for internal reporting and funding purposes.
Request funding of payroll, payroll taxes and third-party payments as applicable.
Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner
Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.
Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.
Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.