Payroll & Billing Specialist

Cross Country Healthcare

1d•$27 - $27

About The Position

The Business Administration Specialist III provides senior-level administrative support across onboarding, compliance, billing, and payroll functions. The role helps ensure these functions operate efficiently and supports positive experiences for clients and employees. The position operates from 8:30 a.m. to 5:00 p.m. PST. Company-provided equipment includes a laptop, monitor, keyboard, mouse, and headset for use during employment.

Requirements

At least 1 year of lead experience within CCE, or 2 years of experience in HR, credentialing, or payroll/billing administration in a high-volume environment.
Strong understanding of employment laws and regulations relevant to administrative compliance.
Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint, and relevant payroll/billing software.
Experience with Google Drive, including Docs, Sheets, and Forms.
Attention to detail in paperwork and data entry across onboarding, compliance, billing, and payroll processes.
Strong organizational skills and ability to manage multiple tasks and deadlines.
Strong verbal and written communication skills for professional interaction with clients, employees, and internal teams.
Ability to collaborate with recruiters and account managers.
Ability to handle highly confidential information responsibly.
High school diploma or equivalent required.

Nice To Haves

A degree in business administration or a related field is preferred.

Responsibilities

Generate accurate client invoices based on agreed billing terms and contracts.
Verify temporary employees’ timesheets and expense reports for accuracy.
Resolve billing discrepancies promptly in collaboration with internal teams and clients.
Assist with preparing and processing weekly and monthly invoices, including updating billing contact information.
Process payroll for temporary employees and ensure timely, accurate payments.
Maintain payroll records and documentation, respond to employee inquiries, and resolve payroll issues.
Enter late timesheets and service logs, create payroll reports, and reconcile timesheet discrepancies.
Follow up on missing timesheets and maintain accurate timesheet records.
Act as a liaison among clients, employees, and internal teams to facilitate communication.
Collaborate with recruiters and account managers to align client needs with staffing solutions.
Support and guide employees on administrative matters.
Prepare and maintain reports, including monthly CSS reports and oversight visit reports.
Update employee files and monitor payroll and invoice inboxes.
Process personnel changes, including direct deposits, and track compliance metrics.
Train and audit the work of subordinate Business Administration Specialists.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary insurance
401(k) plan
Tuition assistance
Pet insurance
Wellness options through Burnalong, including online classes and programs and local gym access