Payroll & Benefits Specialist

OXXO USA (Southwest Convenience Stores, LLC)•Farmers Branch, TX
•$75,000 - $85,000

About The Position

The Payroll and Benefits Specialist manages end-to-end payroll processes and employee benefits administration, ensuring accurate and timely processing, appropriate documentation, and compliance with applicable laws and organizational requirements. The role prepares payroll checks, payroll taxes, benefit payments, and reports on payroll expenditures, tax payments, and benefit plan disbursements. The specialist evaluates payroll and benefits systems and workflows, recommends improvements, collaborates with vendors to establish and maintain systems and procedures, and supports internal controls, audits, and remediation. The position also serves as a point of contact and subject matter expert for employees and other teams, providing guidance on payroll and benefits matters.

Requirements

  • Bachelor's degree in Business, Human Resources, Accounting, or a related field, or equivalent education and work experience.
  • At least 5 years of experience in payroll, benefits administration, or a related field.
  • Strong understanding of payroll systems and benefits administration software.
  • Attention to detail, data analysis, problem-solving, reporting, relationship management, and issue management skills.
  • Familiarity with ERISA, HIPAA, SOX, other compliance laws, and industry best practices.
  • Strong written and verbal communication skills, with the ability to collaborate across teams and with external vendors.

Nice To Haves

  • Experience with SAP, ADP, or similar payroll and benefits systems.
  • Relevant professional certifications.

Responsibilities

  • Process payroll in compliance with applicable laws and regulations, including reviewing timekeeping data, processing payroll changes, and handling tax filings.
  • Distribute payroll accurately and on time using SAP, ADP, and time reporting systems.
  • Conduct pre- and post-processing payroll audits and maintain records and documentation for internal and external audits.
  • Generate reports on payroll expenditures, tax payments, and benefit plan disbursements, and maintain monthly payroll and benefits metrics.
  • Resolve payroll discrepancies with other departments and ensure payments are properly documented.
  • Ensure compliance with SOX and audit requirements related to payroll.
  • Oversee the implementation, processing, and management of employee benefits programs.
  • Respond to employee questions and issues concerning health insurance, retirement plans, leave benefits, and other benefits.
  • Manage open enrollment communications, enrollment systems, and vendor coordination.
  • Collaborate with external vendors to maintain, improve, and implement benefits plans, systems, and workflows.
  • Develop and maintain benefits policies and procedures aligned with organizational goals and compliance requirements.
  • Ensure accurate and timely processing of benefits payments and disbursements.
  • Track and report benefits usage, enrollment changes, and compliance with ERISA, HIPAA, and other regulations.
  • Analyze payroll and benefits data to identify trends, discrepancies, and opportunities for improvement.
  • Develop and monitor internal controls that support data integrity and compliance.
  • Support audits by coordinating documentation with other departments and ensuring timely remediation of audit findings.
  • Troubleshoot and resolve issues involving pay, taxes, and benefits.
  • Recommend and develop improvements to payroll and benefits systems, workflows, and policies.
  • Build and maintain effective relationships with employees, management, and vendors.
  • Stay current with federal, state, and local payroll and benefits regulations.
  • Assist with creating and implementing payroll and benefits policies.
  • Provide payroll and benefits guidance and training to other teams as needed.
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