Part Time Payroll & Benefits Coordinator

Choices Association•Hamilton, ON

3d•Hybrid

About The Position

The Payroll & Benefits Coordinator is responsible for the accurate and timely processing of payroll, administration of employee benefits, and management of WSIB reporting and payments for Choices Association. This role supports a unionized workforce within the developmental services (DS) sector and ensures compliance with the Employment Standards Act (ESA), CRA requirements, WSIB regulations, and the Collective Agreement. Working closely with Finance, HR, and Program Managers, this role plays a critical part in supporting frontline staff by ensuring payroll accuracy, benefits access, and timely response to workplace injury processes.

Requirements

Post-secondary education in Payroll, Accounting, Human Resources, or a related field
Minimum 3–5 years of experience in payroll and benefits administration
Direct experience managing WSIB claims and return-to-work processes
Strong understanding of ESA, CRA requirements, and payroll legislation
High level of accuracy and attention to detail
Strong organizational and time management skills with the ability to meet strict deadlines
Ability to handle confidential and sensitive information with discretion
Excellent communication and interpersonal skills
Proficiency in payroll and HRIS systems (IBEX experience considered an asset)
Strong problem-solving skills and ability to work collaboratively across departments

Nice To Haves

PCP (Payroll Compliance Practitioner) designation or working toward certification is an asset
Experience working in a unionized environment (preferred)

Responsibilities

Process bi-weekly payroll for all employees (full-time, part-time, and casual) using IBEX
Maintain accurate employee records, including new hires, terminations, status changes, and wage adjustments.
Ensure compliance with ESA, CRA regulations, and the Collective Agreement (including premiums, scheduling changes, and overtime rules)
Track and reconcile hours worked, lieu time, vacation, and sick time in alignment with organizational practices.
Investigate and resolve payroll discrepancies in a timely manner.
Prepare and process year-end requirements, including T4s and related reporting
Administer employee benefits programs, including enrollments, changes, and terminations
Act as the primary liaison with benefits providers to resolve issues and ensure accurate billing
Support employees with benefits inquiries, including claims and coverage questions
Reconcile monthly benefits invoices and coordinate timely payments
Support annual benefits renewals and staff communications
Manage WSIB claims, including reporting workplace injuries within required timelines
Coordinate return-to-work plans in collaboration with HR, Program Managers, and employees
Process WSIB payments and maintain accurate documentation
Monitor claims and ensure compliance with WSIB requirements and reporting deadlines
Support audits and provide documentation as required
Ensure all payroll, benefits, and WSIB processes comply with legislation, internal policies, and Collective Agreement requirements
Prepare regular reports related to payroll, benefits, and WSIB activity for leadership
Maintain strict confidentiality of employee and organizational information
Respond to employee inquiries related to payroll, benefits, and WSIB in a timely and professional manner
Collaborate with Program Managers to ensure accurate scheduling, time tracking, and payroll inputs
Support internal and external audits by providing required documentation
Identify and recommend process improvements to enhance efficiency and accuracy