Coordinator, Payroll & Benefits
About The Position
The Payroll & Benefits Coordinator plays a key role in ensuring the accurate and timely processing of bi-weekly payroll and the effective administration of employee benefits at YMCA BC. Reporting to the Manager, Payroll & Benefits, this position is responsible for maintaining up-to-date personnel records, ensuring compliance with relevant legislation, and supporting day-to-day payroll operations. The coordinator delivers exceptional service to both internal and external stakeholders, addressing inquiries with professionalism and escalating issues when necessary. This role requires a high level of attention to detail, confidentiality, and a commitment to supporting employee well-being through efficient payroll and benefits practices. YMCA BC currently uses ADP Workforce Now and processes bi-weekly payrolls serving upwards of 2,300+ salaried, daily, and hourly paid staff.
Requirements
- University degree or college diploma in Accounting, Human Resources, Business Administration or a related field
- 2+ years of related experience
- Experience with ADP Workforce Now is an asset
- Knowledge of benefits, payroll and compensation systems
- Canadian Payroll Association – Payroll Compliance Practitioner (PCP) certification
- Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to manage confidential information with discretion
- Excellent attention to detail and organization skills.
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
- Problem solving mindset with a focus on customer service.
- Successful candidate will be required to provide 3 satisfactory references
- Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.
Nice To Haves
- Experience with ADP Workforce Now is an asset
Responsibilities
- Process bi-weekly payroll accurately and on time for all employees.
- Maintain and update payroll records, including new hires, terminations, salary changes, and deductions.
- Ensure compliance with federal, provincial, and organizational payroll regulations.
- Reconcile payroll reports and resolve discrepancies.
- Prepare and distribute pay statements and year-end tax forms (e.g., T4s).
- Coordinate with Finance for payroll funding and reporting.
- Respond to employee inquiries regarding pay, deductions, and timekeeping.
- Provide support and respond to inquiries related to employee benefits programs, including health, dental, life insurance, disability, and retirement plans.
- Maintain accurate and confidential employee records in HRIS and payroll systems.
- Ensure compliance with employment standards, tax laws, and internal policies.
- Assist with audits and reporting requirements related to payroll and benefits.
- Serve as the first point of contact for payroll and benefits-related inquiries.
- Provide clear and timely communication to employees and managers.
- Escalate complex issues to the Manager, Payroll & Benefits or appropriate departments.
- Identify opportunities to streamline payroll and benefits processes.
- Support HR and Finance teams with data analysis and reporting.
- Participate in system upgrades, testing, and implementation of new tools or policies.
Benefits
- Competitive vacation and paid sick time
- Free YMCA Gym Membership+ Y@Home
- Generous employer-matched pension plan
- Eligibility for Extended Medical and Dental Benefits
- Training and Professional Development Opportunities
- Extensive Employee assistance program
- Reduced childcare rates and priority placement for YMCA Staff
- Be part of a charitable organization that positively impacts the community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
