Payroll & Benefits Administrator

Smartrend Manufacturing GroupWinnipeg, MB

About The Position

The Payroll & Benefits Administrator is responsible for administering payroll, benefits, retirement savings, and total rewards programs across our Canadian and U.S. operations. This role ensures payroll is processed accurately and on time while delivering an exceptional employee experience through the administration of payroll, benefits, retirement savings, and total rewards programs. Working closely with Human Resources, Finance, payroll providers, and benefit partners, the Payroll & Benefits Administrator supports compliant, efficient, and employee-focused programs that help attract, engage, and retain top talent.

Requirements

  • Diploma or degree in Human Resources, Business Administration, Accounting, Payroll Administration, or a related discipline.
  • 3–5 years of progressive experience administering payroll, benefits, and total rewards programs within Canadian and U.S. operations.
  • Experience administering group benefits, RRSP/DPSP, disability management, employee leave programs, and other total rewards initiatives.
  • Strong knowledge of Canadian payroll legislation, statutory deductions, employment standards, and taxation, with working knowledge of U.S. payroll administration, tax regulations, and employee benefit practices.
  • Experience administering payroll and maintaining employee records using payroll and HRIS platforms such as ADP Workforce Now, Paychex, or comparable systems.
  • Advanced proficiency in Microsoft Excel, including payroll reconciliations, reporting, data analysis, and formula development.
  • Strong analytical and critical thinking skills with the ability to investigate discrepancies, identify root causes, and implement practical, effective solutions.
  • Exceptional attention to detail, sound judgment, and the ability to prioritize competing deadlines while maintaining a high degree of accuracy.
  • Excellent communication and interpersonal skills with a customer-focused approach and the ability to build strong working relationships across all levels of the organization.
  • Demonstrated ability to manage highly confidential payroll and employee information with professionalism, discretion, and integrity.
  • A continuous improvement mindset with the initiative to identify process improvements, strengthen internal controls, and enhance the employee experience.

Nice To Haves

  • Payroll Compliance Practitioner (PCP) designation, or actively working toward certification, is considered an asset.

Responsibilities

  • Process bi-weekly payroll for Canadian and U.S. employees while maintaining accuracy, timeliness, and legislative compliance.
  • Prepare year-end payroll activities, including statutory reporting and reconciliation requirements for Canadian and U.S. payroll.
  • Administer the Company's total rewards programs, including group benefits, RRSP/DPSP, disability management, employee leaves, and wellness initiatives.
  • Coordinate benefit enrollments, retirement savings, employer matching, qualifying life events, annual renewals, and employee communications.
  • Reconcile payroll registers, benefit invoices, RRSP/DPSP contributions, statutory remittances, and payroll deductions.
  • Investigate payroll, benefits, taxation, and retirement savings issues, identify root causes, and implement practical solutions.
  • Partner with Finance, Human Resources, payroll providers, and benefit partners to resolve complex issues and deliver exceptional employee experience.
  • Monitor changes to Canadian and U.S. payroll and employment legislation and implement updates to maintain compliance.
  • Lead continuous improvement initiatives across payroll, HRIS, and total rewards by identifying efficiencies, strengthening internal controls, and enhancing the employee experience.

Benefits

  • Competitive salary based on experience
  • Group insurance plan with health spending account
  • Paid Vacation
  • Company-paid shutdown from Christmas to New Years
  • Matching RRSP program
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