Payroll Associate

Whataburger Restaurants•San Antonio, TX

3d•Hybrid

About The Position

As a Payroll Associate, you'll help ensure our Family Members are paid accurately and on time by supporting critical payroll processes, validating payroll data, and resolving discrepancies. Your work directly impacts the Team Member experience and helps maintain trust across the organization. In this role, you'll Make a Difference by delivering accurate payroll outcomes, Serve with Heart by providing timely support and resolving payroll concerns, Win as One by partnering with cross-functional teams to ensure smooth payroll operations, and Move Forward Boldly by identifying opportunities to improve processes, strengthen compliance, and enhance efficiency.

Requirements

High school diploma, GED, or equivalent work experience
1+ year of payroll or related experience
Strong attention to detail and organizational skills
Experience working with payroll systems
Proficiency in Microsoft Excel
Strong analytical and problem-solving skills
Customer service and communication skills
Ability to manage multiple priorities in a deadline-driven environment
Ability to handle confidential information with discretion
Reliable attendance and availability during standard business hours

Nice To Haves

Experience processing high-volume payroll
Experience researching payroll variances and audit exceptions
Knowledge of payroll compliance requirements
Experience with payroll reporting and reconciliations
Continuous improvement mindset
Experience supporting employees in a service-focused environment

Responsibilities

Analyze, review, and validate payroll data
Process weekly payroll accurately and on time
Research and resolve payroll discrepancies
Ensure compliance with payroll policies and regulations
Respond to payroll inquiries with timely, accurate support
Maintain and reconcile payroll records and reports
Support payroll close activities and reporting requirements
Recommend payroll process improvements
Collaborate with internal partners to resolve payroll issues
Perform other duties as assigned

Benefits

Competitive Weekly Pay
Bonus Program that scales up to 2.5X payout potential based on company results
5 weeks PTO
Flex Weeks
Paid Corporate Holidays
Paid Parental Leave
401(k) match $1/$1 up to 4%
Competitive Medical, Dental and Vision Benefits
Short-term and Long-term Disability Benefits
Opportunities for Career Development and Growth
Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
Discounted Meals for You and a Guest
Wireless Service Discounts
Computer & Software Discounts
Fitness / Gym Discounts
Awards and recognition for all you do
Retirement Celebration Program