Payroll and HRIS Specialist

Brabo•Tampa, FL

9h•Hybrid

About The Position

The Payroll and HRIS Specialist serves as a frontline operator and problem-solver for Brabo’s client base, owning the day-to-day execution of payroll and HRIS functions within the Paylocity platform. This role is not just transactional—it is client-facing, fast-paced, and requires strong judgment, adaptability, and accountability. You will support a diverse portfolio of clients across industries including healthcare, hospitality, construction, nonprofits, and professional services. Success in this role means balancing high-volume, deadline-driven payroll processing with real-time client support and system optimization. This position is ideal for someone who thrives in a service environment, is highly tech-savvy, and wants to grow into advanced HRIS, implementation, or HR Business Partner work over time. Brabo is a payroll, benefits, and HR consulting firm headquartered in Plymouth, MA, supporting small to mid-sized businesses across the U.S. We help our clients scale by combining technology, structure, and human support. We operate in a high-accountability, high-growth environment and live by our core values: Quality. Partnership. Communication. Accountability. Growth. Our team is collaborative, fast-moving, and solution-oriented. We are building a group of professionals who can operate independently, think critically, and deliver results in a client-driven environment.

Requirements

2+ years of experience in payroll, HRIS, or client service environment
Hands-on experience with Paylocity (or similar HRIS/payroll platform required)
Strong technical aptitude and comfort navigating multiple systems simultaneously
Experience managing client relationships or high-volume service requests
Excellent communication skills (written and verbal)
Highly organized with the ability to prioritize and adapt quickly
Proficiency in Microsoft Office (Excel strongly preferred)

Nice To Haves

FPC or CPP certification (or working toward certification)
Experience with integrations, reporting, or system configuration

Responsibilities

Process and submit weekly, biweekly, and off-cycle payrolls with accuracy and timeliness
Own payroll deadlines across multiple clients, ensuring compliance and consistency
Troubleshoot payroll discrepancies, tax issues, and funding concerns proactively
Support final pay calculations, PTO payouts, and earnings adjustments
Serve as a primary point of contact for assigned clients via Salesforce, Slack, and email
Manage a high volume of client inquiries with professionalism, urgency, and clarity
Build strong working relationships with clients by providing reliable, solution-focused support
Translate technical system functionality into practical guidance for clients
Act as a functional expert across Paylocity modules, including: Payroll & Tax Time & Attendance Onboarding & ATS Benefits & Open Enrollment Performance & LMS Expense Management Communities & Employee Engagement tools
Configure and troubleshoot system setup (earnings, deductions, PTO, workflows, etc.)
Support reporting needs using Custom Report Writer and dashboards
Assist with integrations (401k, GL, benefits carriers, etc.)
Partner with agencies and vendors to resolve tax notices and discrepancies
Ensure payroll and HR processes align with federal, state, and local regulations
Support clients with audits, reporting, and compliance-related inquiries
Adapt daily priorities to balance recurring payroll deadlines with ad hoc client needs
Identify inefficiencies and recommend process improvements
Participate in internal training, 1:1s, and team collaboration
Contribute to documentation, SOPs, and knowledge-sharing across the team
Support implementations or special projects as needed