Payroll and Benefits Specialist

Reach Out Centre for Kids•Burlington, ON

1d•CA$65,000 - CA$75,000•Hybrid

About The Position

This role is an exciting opportunity to be part of a transformative period for our organization. As we migrate to a new ERP/HCM system, you will play an integral role in supporting the transition, validating data, improving processes, and helping shape future payroll and benefits operations. If you enjoy contributing to change initiatives and want the opportunity to build new ways of working rather than simply maintaining existing ones, this role offers a unique chance to make a lasting impact. This is a Permanent Full-time position created to support the evolution of our payroll operations and the transformation of how payroll and people systems are managed across the organization.

Requirements

Diploma or degree in Human Resources, Accounting, Finance, Business Administration, or a related field
Payroll certification required (e.g., PCP or equivalent)
3–5 years of progressive experience in payroll and benefits administration
Experience processing payroll within an HCM/HRIS or payroll system environment
Experience with HRIS and ERP systems; exposure to ERP implementation or data migration projects is a strong asset
Experience with Microsoft Dynamics and/or Primo Pay is preferred
Experience with Ceridian Dayforce is considered an asset
Access to reliable transportation in line with operational needs
Ability to obtain a current (within three months) criminal reference check with vulnerable sector screening as a condition of employment
Strong knowledge of federal and provincial payroll legislation, taxation, benefits administration, and statutory reporting requirements
Understanding of core HR practices and processes
Advanced proficiency in Microsoft Excel and reporting tools
Experience with data reconciliation, validation, and audit support
High attention to detail with strong accuracy in all aspects of work
Strong analytical, organizational, and problem-solving skills
Ability to handle sensitive and confidential information with discretion
Strong communication skills (verbal and written) with ability to engage effectively across HR, Finance, IT, and other stakeholders
Proven ability to collaborate across cross-functional teams
Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
Adaptable and proactive, particularly in environments involving system change and continuous improvement
Strong initiative with the ability to work independently and prioritize effectively
A sense of humour and a positive approach to teamwork and workplace culture.

Nice To Haves

Exposure to ERP implementation or data migration projects is a strong asset
Experience with Microsoft Dynamics and/or Primo Pay is preferred
Experience with Ceridian Dayforce is considered an asset

Responsibilities

Process the full payroll cycle for salaried and hourly employees through the Human Capital Management (HCM) system.
Perform day-to-day administration and maintenance of the payroll system (HCM).
Process and distribute all payroll-related documentation, including Records of Employment (ROEs), T4s, T5s, and other statutory forms.
Ensure timesheet setup, submission and approval by the managers.
Administrator to manage Payroll elements and setup in the new HCM system.
Responsible for monthly, quarterly, and year-end payroll reconciliations and regulatory filings are completed accurately and on time.
Maintain detailed payroll records and documentation in accordance with statutory and audit requirements.
Respond to payroll inquiries, investigate discrepancies, and implement corrective actions as required.
Administer employee benefit programs, including enrollments, changes, terminations, and ongoing maintenance.
Manage registered savings plan (RSP) contributions and relationship with our external partner for enrollments and terminations.
Liaise with benefits providers, brokers, and internal stakeholders to ensure accurate data exchange and issue resolution.
Disability management - manage Short Team and Long Term Disability management and coordination with the Benefits provider and internal stakeholders.
Support benefits audits, renewals, and open enrollment activities for all benefits provided at ROCK.
Conduct monthly reconciliation of employee benefits records between the HCM system and benefits provider invoices, identifying and resolving discrepancies.
Maintain accurate employee data related to compensation, benefits, headcount, and employment status.
Prepare regular and ad-hoc payroll, benefits, and workforce reports for HR, Finance, and leadership as required.
Ensure data accuracy, consistency, confidentiality, and integrity across payroll, benefits, and HR systems.
Support audit requests by providing accurate payroll and benefits data and documentation.
Monitor and ensure compliance with federal and provincial payroll, tax, benefits, and employment legislation, as well as ROCK policies and procedures.
Stay current on legislative changes, compliance requirements, and industry best practices, and support updates to payroll- and benefits-related policies and programs.
Maintain confidentiality of employee, client, and organizational information and handle sensitive data ethically and responsibly.
Work collaboratively with colleagues across HR, Finance, other departments to ensure accurate and effective payroll and benefits administration.
Communicate clearly, respectfully, and professionally with employees, internal stakeholders, benefits providers, external vendors, and regulatory bodies.
Contribute positively to cross-functional initiatives, system implementations, and process improvement efforts.
Support a culture of trust, accountability, inclusion, and continuous improvement across the organization.
Participate in special projects and initiatives as assigned.
Perform other duties and responsibilities as may be reasonably required to support organizational objectives.