Payroll Analyst

eClerx • Raleigh, NC

3d • $75,000 - $100,000 • Remote

About The Position

The Payroll Analyst supports payroll operations by performing payroll audits, reconciliations, exception management, investigations, reporting, data validation, and process improvement. The role works closely with Payroll Specialists, Human Resources, Benefits, Finance, and operational leaders to ensure payroll accuracy, compliance, and operational effectiveness in a complex healthcare environment supporting union and non-union employees. The analyst provides support across Workday Payroll and UKG/Kronos Timekeeping, as well as payroll testing, work-rule validation, leave administration, compliance, and continuous improvement initiatives.

This is a full-time, fixed-term position for 6–12 months, with a possible extension. It is eligible for benefits and is listed for Raleigh and Charlotte, North Carolina. The posting also includes the designation “#LI-Remote.”

The target base salary is $75,000–$100,000. Compensation depends on relevant experience, knowledge, skills, other job-related qualifications, and geography.

eClerx provides productized services combining people, technology, and domain expertise. The company provides business process management, automation, and analytics services to enterprises across multiple industries. It employs more than 19,000 people across numerous countries. eClerx is an Equal Opportunity Employer and states that it is committed to protecting personal data.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field, or an equivalent combination of education and relevant experience.
• At least five years of experience working with automated payroll systems, preferably in a high-volume U.S. payroll environment.
• Strong knowledge of end-to-end U.S. payroll processing, including gross-to-net calculations, taxes, deductions, supplemental earnings, benefits, and federal and state payroll requirements.
• Experience with payroll balancing, reconciliation, employee payroll inquiries, and discrepancy resolution.
• Experience supporting unionized payroll environments, including union contracts, work rules, schedules, overtime, shift differentials, and premium pay.
• Experience with UKG/Kronos timekeeping systems.
• Experience working with integrated HRIS, payroll, and timekeeping systems.
• Intermediate Microsoft Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, sorting, filtering, data validation, and reconciliation; macros and VBA are not required.
• Strong analytical, problem-solving, and attention-to-detail skills, including the ability to interpret payroll regulations and organizational policies.
• Excellent organizational, prioritization, and time-management skills.
• Strong customer service and written and verbal communication skills.
• Ability to manage multiple deadlines in a fast-paced environment.
• Sound judgment and ability to maintain confidentiality.
• Required system access: Workday Payroll, UKG/Kronos Timekeeping, and ServiceNow.

Nice To Haves

• Healthcare or hospital payroll experience.
• Workday Payroll experience.
• ServiceNow experience.
• ADP experience, particularly payroll tax, garnishments, tax disbursements, quarterly filings, and W-2 support.
• Certified Payroll Professional (CPP) certification or equivalent.
• Healthcare payroll experience in a unionized environment.
• Experience supporting large employee populations, multiple pay groups, high-volume transactions, and complex payroll structures.

Responsibilities

• Process and audit bi-weekly, semi-monthly, and special payroll runs, including validation, balancing, reconciliation, exception review, and discrepancy resolution.
• Administer UKG/Kronos timekeeping activities; review schedules, hours, overtime, shift differentials, premium pay, missing punches, and timecard exceptions, and work with managers and employees to resolve timekeeping and leave issues.
• Respond to employee payroll inquiries and investigate issues involving paychecks, taxes, deductions, direct deposits, leave balances, and payroll adjustments.
• Perform payroll reconciliations, review payroll reports and related accounts, and support internal audits, compliance reviews, and month-end and year-end activities.
• Support payroll tax and garnishment administration, including wage garnishments, levies, tax exceptions, and coordination with ADP for payroll filings and compliance documentation.
• Maintain accurate employee payroll records and validate employee data changes in Workday.
• Support payroll system updates, enhancements, and process improvements.
• Participate in payroll system testing and implementation, including union work rules, payroll codes, schedules, and configurations; validate changes in Workday Sandbox and UKG/Kronos, document results, and support production sign-off.
• Ensure payroll activities comply with applicable federal, state, and local regulations, internal controls, and confidentiality requirements.
• Cross-train with team members and support additional payroll projects as needed.

Benefits

• Benefits eligibility is stated for this fixed-term role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level