Payroll Account Manager

HR Wise LLC•Scottsdale, AZ

24d

About The Position

HR Wise LLC is looking for an experienced, organized, team oriented, and service minded Payroll Account Manager to join our growing team. The ideal candidate will have at least three years of hands on payroll experience, specifically with Paylocity and ADP RUN. This person will be responsible for managing multiple client payroll accounts while providing a high level of accuracy, communication, responsiveness, and customer service. We are looking for someone who takes ownership of their work, enjoys working with clients, and understands that success at HR Wise depends on a strong team that supports one another.

Requirements

Minimum of three years of hands on payroll processing experience
Strong experience with Paylocity and ADP RUN required
Experience managing payroll for multiple clients or entities strongly preferred
Strong understanding of payroll processing, deductions, taxes, PTO, benefits, wage changes, and final pay requirements
Working knowledge of federal, state, and local payroll laws and regulations
Strong understanding of state specific final pay requirements
Exceptional attention to detail and accuracy
Highly organized and able to manage multiple clients and deadlines
Strong written and verbal communication skills
Strong customer service and relationship management skills
Team oriented with a willingness to collaborate, support coworkers, share knowledge, and contribute to the success of the entire team
Ability to work independently while also being an active and supportive team member
Strong data entry and computer skills
Strong problem solving and follow through skills
Ability to maintain confidentiality and handle sensitive employee information
Proficiency with Microsoft Office and other common business technology

Responsibilities

Process payroll for multiple HR Wise client accounts from start to finish
Process regular, off cycle, bonus, commission, and other special payrolls as needed
Perform data entry and maintain accurate employee information for new hires, pay changes, benefit deductions, terminations, and other employee changes
Complete new hire payroll setup and ensure employee information is accurately entered into the payroll system
Enter and maintain benefit deductions and ensure deductions are accurately reflected in payroll
Process employee terminations and ensure final pay is calculated and processed in accordance with applicable state and federal requirements
Review payroll for accuracy, including wages, deductions, benefits, taxes, PTO, garnishments, and other payroll related items
Work directly in Paylocity and ADP RUN to process payroll and maintain accurate employee information
Coordinate payroll changes and obtain client approval prior to processing
Maintain accurate payroll records and follow established HR Wise SOPs
Troubleshoot payroll discrepancies and resolve issues promptly
Communicate with clients regarding payroll deadlines, changes, questions, and corrections
Partner closely with the HR Wise HR team to ensure new hires, terminations, pay changes, benefits, and other employee changes are accurately reflected in payroll
Maintain working knowledge of federal, state, and local payroll laws and requirements
Stay informed of changes to payroll laws, tax requirements, final pay requirements, wage and hour regulations, and other payroll related compliance requirements
Assist with payroll tax and compliance related questions and escalate issues when appropriate
Maintain strict confidentiality of employee and client information
Identify opportunities to improve payroll processes, accuracy, and efficiency
Provide a professional, responsive, and positive client experience