Payor Reimbursement Specialist

Onco360•Houston, TX
•$24•Remote

About The Position

Onco360 Pharmacy is hiring a remote, full-time Payor Reimbursement Specialist to manage day-to-day payor reimbursement processes, communications, escalations, and issues. Reporting to the Reimbursement Manager, this role works closely with Reimbursement leadership and the Payer Sales team as the reimbursement liaison for end-to-end payer account maintenance procedures. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Onco360 Pharmacy serves community oncology and hematology physicians, patients, payers, and manufacturers. The company emphasizes compassionate patient care, teamwork, respect, integrity, passion, and opportunities for professional and personal growth.

Requirements

  • Previous experience in pharmacy or medical billing, accounts receivable (AR), or credentialing/contracting.
  • At least 3 years of experience in a healthcare or medical provider practice.
  • Excellent interpersonal skills and ability to work with all levels of management and staff, both technical and non-technical.
  • Strong independent decision-making abilities.
  • Ability to conduct research and be resourceful and self-reliant.
  • Excellent communication and negotiation skills; persistent and persuasive.
  • Strong work ethic and excellent time-management skills.
  • Ability to work independently and collaboratively in a group setting.
  • Detail-oriented, with proficiency in prioritizing workload.

Nice To Haves

  • Bachelor’s degree in Business, Life Sciences, or another related field.
  • At least 5 years of experience in specialty pharmacy.

Responsibilities

  • Participate in new payer launch activities, coordinating among Reimbursement, Payer Sales, and Operations teams.
  • Manage updates, reviews, and contract document maintenance, including Payor Contracting faxes, PBM Fax Blasts, and emails received through locations’ Contracting addresses.
  • Communicate payor benefit programs and policies to pharmacy personnel as needed or directed by Reimbursement leadership.
  • Communicate new medication access to managed clients and manage medication access inquiries.
  • Analyze and report on company “No Go’s” to evaluate contracting opportunities.
  • Manage Operations payor escalations (AskOps).
  • Initiate and execute letters of agreement (LOAs) for out-of-network providers based on patient need, and manage active and expiring LOAs.
  • Assist with credentialing, Medicaid enrollment, and licensing needs as required by payers or the internal reimbursement team.
  • Maintain a positive, professional attitude when dealing with Onco360/CareMed employees and clients.
  • Perform other tasks as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Company-paid life insurance
  • Company-paid short-term disability
  • Company-paid long-term disability
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