Payor Reimbursement Specialist

Onco360•Woodridge, IL
•Remote

About The Position

Onco360 Pharmacy is seeking a remote, full-time Payor Reimbursement Specialist. The role tracks and manages day-to-day payor reimbursement processes, communications, escalations, and issues. Working closely with Reimbursement leadership and the Payer Sales team, the specialist serves as the reimbursement liaison for end-to-end payer account maintenance procedures. The position reports to the Reimbursement Manager and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Compensation starts at $21.00 per hour.

Requirements

  • Previous experience in pharmacy or medical billing, accounts receivable (AR), or credentialing/contracting.
  • At least 3 years of experience in healthcare or a medical provider practice.
  • Excellent interpersonal skills and ability to work with all levels of management and staff, both technical and non-technical.
  • Strong independent decision-making abilities.
  • Ability to conduct research and be resourceful and self-reliant.
  • Excellent communication and negotiation skills; persistent and persuasive.
  • Strong work ethic and excellent time-management skills.
  • Ability to work independently and collaboratively in a group setting.
  • Detail-oriented, with proficiency in prioritizing workload.

Nice To Haves

  • Bachelor’s degree in Business, Life Sciences, or another related field.
  • At least 5 years of experience in specialty pharmacy.

Responsibilities

  • Participate in new payer launch activities, collaborating with Reimbursement, Payer Sales, and Operations teams.
  • Manage updates, reviews, and contract document maintenance, including Payor Contracting faxes, PBM fax blasts, and emails received through contracting addresses at all locations.
  • Communicate payor benefit programs and policies to Pharmacy personnel as needed or directed by Reimbursement leadership.
  • Communicate new medication access to managed clients and manage medication access inquiries.
  • Analyze and report on company “No Go’s” to evaluate contracting opportunities.
  • Manage Operations payor escalations (AskOps).
  • Initiate and execute letters of agreement (LOAs) for out-of-network providers based on patient need, and manage active and expiring LOAs.
  • Assist with credentialing, Medicaid enrollment, and licensing needs as required by payers or the internal reimbursement team.
  • Maintain a positive, professional attitude when dealing with Onco360/CareMed employees and clients.
  • Perform other tasks as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with a match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Company-paid life insurance
  • Company-paid short-term disability
  • Company-paid long-term disability
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