Payor Enrollment Specialist (SC Remote)

Ob Hospitalist Group,
$22 - $25Remote

About The Position

The Payor Enrollment Specialist is responsible for processing provider enrollment, credentialing, and re-credentialing applications while maintaining accurate provider records and managing relationships with insurance payors, healthcare facilities, and internal stakeholders. This role requires excellent attention to detail, strong follow-through, and the ability to manage multiple priorities while meeting established turnaround times and quality standards.

Requirements

  • High School Diploma or equivalent required.
  • 1+ years of payor enrollment experience, specifically with Medicaid and Managed Care payors.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent verbal communication and professional telephone etiquette.
  • Proficiency with Microsoft Office applications, including Word and Excel.
  • Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
  • Ability to work independently in a remote environment.
  • Customer-service mindset when interacting with providers and payors.
  • Commitment to confidentiality, compliance, and quality outcomes.

Nice To Haves

  • Some college coursework or equivalent professional experience.
  • Understanding of medical terminology.
  • CPCS (Certified Provider Credentialing Specialist) certification.
  • Experience maintaining provider credentialing databases and CAQH profiles.
  • Experience working in healthcare credentialing, enrollment, or revenue cycle operations.

Responsibilities

  • Prepare, submit, and track provider enrollment applications for Medicaid, Managed Care, and other insurance payors.
  • Process credentialing and re-credentialing applications for healthcare providers.
  • Manage payer-specific enrollment requirements across multiple facilities and contracts.
  • Monitor credentialing and enrollment application statuses and follow up as needed.
  • Maintain provider credentialing records and databases.
  • Update and manage provider CAQH profiles, licensure information, board certifications, and insurance documentation.
  • Ensure provider rosters remain accurate and current.
  • Maintain CRM records, mail logs, and utility logs.
  • Build and maintain professional relationships with providers, payors, hospitals, and credentialing contacts.
  • Respond promptly to credentialing and enrollment requests.
  • Coordinate signature requests and ensure timely completion of required documentation.
  • Escalate unresolved provider documentation issues when necessary.
  • Ensure all Protected Health Information (PHI) is handled securely and in compliance with company standards.
  • Support compliance initiatives by communicating credentialing issues and status updates appropriately.
  • Meet established accuracy and turnaround-time expectations.
  • Participate in credentialing committee activities as needed.

Benefits

  • Monthly Bonus Eligibility
  • Benefit Eligible
  • Paid time off & holidays
  • Medical, dental, and vision insurance
  • Health Savings Account (with employer contribution) or Flexible Spending Account options
  • Paid Parental Leave
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Short- and Long-Term Disability
  • Optional Short Term Disability Buy-up plan
  • 401(k) Savings Plan, with ROTH option
  • Legal Plan
  • Identity Theft Services
  • Mental health support and resources
  • Employee Referral program
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