Payments Strategic Client Engagement Associate

JPMorgan Chase & Co.•Jersey City, NJ
•$85,500 - $115,000

About The Position

As a Payments Strategic Client Engagement Associate in Global Payments Sales, you will support the execution of client engagement strategies, executive-facing programs, and thought leadership initiatives. You will coordinate across payments teams and stakeholders to keep programs aligned, on schedule, and measurable. You will use data to help identify priority engagement audiences and evaluate program outcomes, and help create and distribute high-impact, client-focused content that supports business priorities. The role partners across sales, product, marketing, and events to strengthen strategic client relationships and support growth. It supports corporate and financial institution clients and equips sales teams with thought leadership to advance client conversations.

Requirements

  • 2+ years of experience in financial services, marketing, sales enablement, communications, business management, and/or client strategy.
  • Demonstrated analytical and problem-solving skills.
  • Proficiency in PowerPoint and Excel.
  • Familiarity with artificial intelligence (AI) concepts.
  • Ability to manage multiple projects simultaneously with strong organizational skills.
  • Demonstrated written and verbal communication skills.
  • Ability to operate effectively in a fast-paced, evolving environment.

Nice To Haves

  • Bachelor’s degree.
  • Experience supporting sales teams.
  • Knowledge of payments, treasury management, transaction banking, or corporate banking.
  • Experience working in a matrixed global organization.
  • Background in consulting, strategy, or internal transformation environments.

Responsibilities

  • Support planning and execution of strategic client engagement initiatives across corporate and financial institution clients.
  • Assist in building and reviewing client target lists for strategic engagement opportunities, including pre- and post-engagement target analysis.
  • Maintain engagement calendars and tracking tools to ensure alignment across functions.
  • Track client participation, engagement outcomes, post-event follow-ups, and actions.
  • Support client briefing development, executive meeting preparation, and follow-up activities as needed.
  • Coordinate and distribute payments thought leadership content.
  • Manage content calendars and execute weekly sales meeting communications.
  • Partner with subject matter experts to curate actionable, client-focused content aligned to business priorities.
  • Identify trends, opportunities, and recommendations to improve engagement effectiveness.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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