Payments Specialist II

Elevations Credit Union•Broomfield, CO

1d•$21 - $27•Hybrid

About The Position

The Payments Specialist II performs all duties of the Payments Associate I and is responsible for more complex payment processing, exception handling, and risk-sensitive activities across all payment channels. This role requires deeper knowledge of ACH rules, wire procedures, and check processing workflows. Employees at this level provide guidance to level I team members, handle escalated member issues, and contribute to operational accuracy and efficiency.

Requirements

1-3 years of experience in payment processing, ACH, wires, check operations, or back‑office financial operations.
Basic knowledge of check processing workflows, including Share Drafts, ONUS, CADs, and Federal Reserve return processes.
Demonstrate general analytical abilities, decision making and problem-solving skills.
Basic knowledge of ACH policies and guidelines.
Basic knowledge performing general ledger reconciliations.
Basic understanding of NACHA rules and guidelines as it pertains to ACH processing.
Maintain a basic understanding regarding departmental procedures and applicable regulations for electronic funds transfer (EFT) with emphasis on Reg D, Reg CC, Reg E, BSA, and OFAC.
Basic understanding of regulatory timelines and compliance requirements for check clearing and returns.
General proficiency with payment processing platforms and financial systems.
Knowledge of fraud indicators and negotiable instrument risk.
Basic to intermediate Excel skills, including working with formulas and reconciliation worksheets.
Ability to meet strict daily deadlines in a fast‑paced, regulated environment.
A personal smartphone is a requirement for employment with us.

Nice To Haves

Associate degree or higher in business, finance, accounting, or a related field.
Experience in a credit union or banking environment.
Knowledge of fraud investigation processes or prior fraud‑related responsibilities.
Understanding of general ledger reconciliation and how check processing impacts accounting entries.

Responsibilities

Process and post all incoming and outgoing wire transfers with full accuracy and compliance and review wire documentation for completeness and proper authorization; coordinate authentication with internal partners.
Monitor outgoing wires for potential fraud and assist with wire tracers and investigations.
Perform ACH processing and returns with strong working knowledge of NACHA rules.
Initiate and maintain member ACH origination requests, ensuring proper setup, authorization, and timely transmission and process ACH origination changes, cancellations, reversals, and exceptions.
Maintain required ACH and wire reports, including daily settlement spreadsheets.
Perform daily general ledger reconciliations for settlement and work in progress accounts.
Process, balance, and reconcile Check Adjustment Deposits (CADs) and related general ledgers.
Monitor negotiable instruments for potential fraud and respond to check fraud inquiries.
Support development and updates of procedures within the Payments area.
Complete high volume member contact situations and handle escalated issues requiring deeper expertise and provide cross training and serve as backup for level I functions.

Benefits

4 weeks paid time off for full-time employees
work anniversary paid time off
paid volunteer time off
12 paid holidays
Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
Up to a 4% match on 401(k) contributions
Up to twelve weeks of fully paid parental leave
An extensive Employee Assistance Program that provides personalized care options for your whole household
Ample opportunity to learn, develop and grow with access to career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

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