Payments QA and Compliance Professional

PSECU•Harrisburg, PA
•Hybrid

About The Position

The Payments QA and Compliance Professional at the Pennsylvania State Employees Credit Union (PSECU) helps ensure consistency in service, procedures, policies, and guidelines, and compliance with industry standards and regulatory requirements across critical products and services within the Payment Operations Department. The position supports regulatory compliance, risk monitoring, policy development, business analysis, quality assurance, staff training, and monitoring and reporting. The schedule is Monday through Friday, either 8:00 a.m. to 4:00 p.m. or 9:00 a.m. to 5:00 p.m. The position follows a hybrid model, combining in-person and remote work, with an onsite expectation of at least 40% or as needed.

Requirements

  • Bachelor's degree required; BS in Business Administration/Management specified.
  • Any equivalent combination of experience and education is accepted.

Responsibilities

  • Ensure adherence to NACHA Operating Rules and other relevant regulations, including the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws.
  • Monitor regulatory compliance and risk within the position's area of responsibility.
  • Participate in risk assessments, provide supporting documentation, identify compliance vulnerabilities in payment processes, and develop risk-mitigation strategies.
  • Assist in creating and updating compliance policies and procedures related to regulatory requirements.
  • Evaluate business data and processes against industry standards and best practices to identify operational efficiencies throughout Payment & Operations.
  • Provide input into business requirements for the design of solutions.
  • Monitor member interactions, processes, and data to ensure compliance with policies and regulations and to support member service.
  • Train staff on NACHA compliance requirements, payment-processing best practices, and the implications of non-compliance.
  • Monitor transactions and processes for member service and adherence to rules and regulations.
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