Payments Operations Specialist

TEKsystems•Greensboro, NC

3d•$47,840 - $58,240•Remote

About The Position

The Payments Operations Specialist is responsible for accurate and timely processing of incoming and outgoing payments across multiple channels, including ACH, wires, foreign checks, positive pay/corporate share drafts, and other payment services. This role also supports back-end payment operations, including OFAC screening, fraud monitoring, payment investigations, reconciliation/balancing, billing, reporting, and compliance-related activities.

Requirements

High school diploma/GED required
3 to 5 years of experience in payments operations, payment processing, banking operations, credit union operations, or a related financial services function
Working knowledge of payment channels such as: ACH, Wire transfers, Positive pay/corporate share drafts, Instant payments, International wires, Foreign check collection.
Familiarity with applicable rules and regulations, including: NACHA Operating Rules, OFAC, BSA/AML, Reg CC, UCC Articles 3, 4, and 4A, Emerging payments regulations
Experience with payment investigations, transaction exceptions, reconciliation, fraud monitoring, and/or OFAC screening
Strong Microsoft Office skills, especially Outlook, Word, Excel, and Office 365
Experience using payment processing platforms, core banking systems, OFAC/sanctions screening tools, ACH fraud monitoring tools, or similar systems
Candidate must obtain at least one payments industry accreditation within 24 months of hire. Relevant certifications include: AAP, NCP, AFPP, APRP

Nice To Haves

Existing certification is a plus but not required.

Responsibilities

Process daily payment transactions, including ACH, wire transfers, foreign checks, positive pay/corporate share drafts, and other payment types in accordance with procedures and SLAs
Monitor payment queues, exceptions, failures, suspicious activity, and escalate as needed
Review OFAC alerts, including evaluating potential sanctions matches and documenting rationale
Monitor ACH and wire activity for fraud indicators, anomalies, unauthorized activity, and unusual transaction patterns
Research and resolve payment exceptions, failed transactions, duplicate payments, unauthorized entries, recalls, traces, returns, and misdirected funds
Perform daily reconciliation and balancing of ACH, wire, and positive pay/share draft transactions against general ledger accounts
Compile billing data for payment processing services based on transaction volume and fee schedules
Generate routine and ad hoc reports related to payment volumes, settlement activity, OFAC testing, NCUA reporting, and audit/compliance requests
Maintain/update procedures and tracking tools used by the Payments Operations team
Partner with internal teams including support, accounting, compliance/risk, account management, and payments support
Provide backup support, training, and subject matter guidance on payment processing topics as needed