Payments Manager

DATCU•Corinth, TX

42d•Hybrid

About The Position

The Lead Payments Specialist will be responsible for directing and administering the efforts of the Payments Department. Ensures that established policies and procedures are followed. Ensures that members are promptly and professionally served. Trains, directs, and supervises Payments staff. Assists Payments personal as necessary. Performs miscellaneous clerical duties as required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. This position has the potential for remote work based on management discretion. This position works in-office in Corinth, Texas for the first 90 days of employment. After 90 days, there is the potential to work from home on Mondays and Fridays. You will still work in-office on Tuesdays, Wednesdays, and Thursdays.

Requirements

At least 5 years of related experience in a financial institution, with a minimum of 2 years of supervisory or equivalent experience
Understanding of payment processes including but not limited to ACH, Bill Pay, Wire Transfers, Drafts, and ITM operations
Thorough knowledge of Credit Union services and products
Understanding related legal and regulatory requirements
Familiarity with accounting functions, policies, and procedures
Understanding of the Federal Reserve Banking System
High School Diploma or GED certificate
Excellent communication skills and willingness to assist others
Professional appearance, dress, and attitude
Good analytical and problem-solving abilities
Ability to maintain an effective and efficient workflow
Strong communication and telephone skills
Well organized and detail oriented
Excellent organizational and time management skills
Ability to analyze complex financial reports, identify discrepancies, and make recommendations for improvements
Ability to operate related computer applications and business equipment

Nice To Haves

Bilingual a plus.

Responsibilities

Lead daily operations of the Payments Department to ensure timely, accurate processing.
Supervise, train, and support Payments staff.
Ensure compliance with Credit Union policies and regulatory requirements, including BSA.
Implement and maintain Payments procedures and process improvements.
Coordinate workflows with other departments and communicate updates to management.
Prepare activity reports and recommend operational enhancements.
Manage department resources, supplies, and expenses.
Maintain a clean, organized work environment and assist with clerical tasks as needed.
Maintain reliable attendance and work extended hours when required.