Payments Manager

Aston Carter•Miami, FL

1d•Hybrid

About The Position

We are seeking a Payments Specialist to serve as a subject matter expert in merchant payment acceptance. This role involves managing day-to-day payment issues, leading ad hoc projects, and ensuring compliance with regulatory requirements.

Requirements

7+ years of experience in payments, money movement, or merchant payment acceptance.
Strong hands-on experience with payment gateways and processing workflows.
Advanced SQL skills with experience in analyzing large data sets.
Experience building and interpreting reports and dashboards using Power BI.
Strong communication skills for effective collaboration with technical and non-technical stakeholders.

Responsibilities

Act as a subject matter expert for merchant payment acceptance, handling day-to-day payment issues and escalations.
Investigate and resolve complex payment-related issues across gateways, processors, and internal platforms.
Lead and support projects focused on enhancing payment flows and ensuring regulatory compliance.
Perform deep-dive data analysis to identify root causes, trends, and optimization opportunities.
Write and execute SQL queries to analyze and validate data across payment platforms.
Develop and maintain dashboards and reporting using Power BI, translating data into actionable insights.
Collaborate with operations, product, technology, compliance, and external vendors in the payments ecosystem.
Provide clear analysis and recommendations, including roadmaps for process improvements and system enhancements.
Conduct detailed reviews of payment data to ensure accuracy, consistency, and transparency.