Senior Manager - Payments

Sia•Charlotte, NC

7h•Hybrid

About The Position

Sia is a next-generation, global management consulting group founded in 1999, born digital. They augment strategy and management capabilities with data science, creativity, and responsibility, helping clients initiate, navigate, and benefit from transformation. With 3,000 consultants in 48 locations across 19 countries, Sia serves clients worldwide. The company believes optimism is a force multiplier, mitigating downside and maximizing opportunity. The role of Senior Manager in Payments is for a motivated leader with experience in Payments, Professional Services, and Financial Services sector qualifications. This individual will collaborate with Sia's go-to-market and delivery teams to secure and execute payments-related consulting projects. Supported by Sia’s global network of subject-matter experts and client credentials, this role is crucial for the growth of Sia’s Payments’ Team, particularly in North America.

Requirements

9+ years of experience working in a Payments related organization (i.e. Issuer, Acquirer, FinTech, or Payments related role within your organization).
Bachelor’s degree required in Finance, Business Management, or a related field from an accredited college/university is required
Deep understanding of payments regulations and related issues affecting financial services organizations in the US.
High level understanding of payments protocols (i.e. specifications and use of APIs), security best practices and standards, payments fraud, and compliance metrics and measures.
Experience leading product implementations, developing requirements and user stories, and advising leadership on industry trends and best practices
Excellent communication and stakeholder engagement skills, with the ability to convey complex concepts to senior executives.
Project management skills, with experience overseeing payments initiatives and coordinating cross-functional teams.
Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Nice To Haves

Experience working as a Product Manager within Financial Services and/or Payments organization
Experience with the Scaled Agile Framework
Experience using Agile Tools (i.e. Rally, Jira, Confluence, ADO, etc.)
Masters in Business Administration or other equivalent Masters Degree in Payments or Financial field

Responsibilities

Provide expert guidance on U.S. payment regulations affecting electronic transactions including credit, debit, EBT, ACH, Prepaid, BNPL, Crypto Currencies, RTP, FedNow, mobile payments, and other payment types.
Ability to understand and interpret PCI DSS, KYC and AML, PSD2, SOC 2, OFAC, FinCEN, and FATF regulations and impacts on clients
Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies
Support clients in new product strategy, creation of product pipelines, new product development, product requirements and user stories, product road maps, and high-level strategic planning
Develop regulatory frameworks, compliance programs, and internal policies to align with industry best practices
Stay abreast of VISA, MasterCard, American Express, and other Association guidelines and best practices
Enable client delivery with project management best practices, particularly using the Scaled Agile Framework
Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
Manage multiple consulting engagements, ensuring on-time and high-quality deliverables
Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
Lead cross-functional teams and collaborate with clients to drive project execution
Drive business development by contributing to proposals, client presentations, and thought leadership

Benefits

Competitive Compensation
Annual Base Salary Range: $150,000 - $200,000 commensurate with experience and qualifications
Annual performance based discretionary bonus
3 Medical plans
Dental and Vision
Life, AD&D and other voluntary insurance
401K retirement plan
4% matching and 100% vested upon enrollment
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Health, Dependent Care, Commuter
100% paid parental leave for all new parents with eligible tenure
Building Healthy Families program if enrolled through Medical plan
Generous Paid Time Off (PTO) policy
9 company holidays plus 1 floating holiday
College savings and student loan repayment assistance
Monthly cell phone stipend
Access to wellness programs at no cost if enrolled through Medical plan, including: Gym membership reimbursement, LiveHealth Online virtual care, Personalized support from a Well-being Coach
Employee Assistance Program at no cost
Free confidential counseling and emotional support services
On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)