Payments Business Transformation and Change Project Manager

U.S. Bank National Association • Sandy Springs, GA

3d • $111,605 - $131,300 • Hybrid

About The Position

This role sits within the Payments Merchant & Institutional (PMI) Chief Administrative Office (CAO) and plays a meaningful role in advancing Payments Transformation, a CEO‑sponsored enterprise priority. We’re looking for a strategic, delivery‑focused Project Manager who thrives at the intersection of strategy, execution, and change. This senior individual contributor will lead complex, cross‑PMI initiatives that shape how work gets done across Merchant, Corporate, and Treasury Services, helping build a more connected, consistent culture while delivering measurable business outcomes.

Requirements

• Bachelor’s degree or equivalent work experience
• Advanced experience managing complex, cross‑functional projects and/or transformation initiatives
• Proven ability to influence without formal authority
• Strong analytical, problem‑solving, and decision‑making skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word, Copilot)

Nice To Haves

• Experience supporting enterprise or portfolio‑level transformation initiatives in large, matrixed organizations
• Experience with organizational change management practices (PROSCI or similar certification a plus)
• Project management and/or Agile certification preferred
• Financial Services and/or Payments industry experience
• Experience providing people or team leadership

Responsibilities

• Lead medium to large, complex transformation initiatives across multiple PMI lines of business
• Partner with senior leaders to align project scope and execution to Payments Transformation objectives
• Facilitate cross‑PMI collaboration and decision‑making among diverse stakeholders
• Develop and manage integrated project plans, including timelines, risks, issues, and dependencies
• Drive the people side of change, including readiness, adoption, and reinforcement strategies
• Prepare and deliver concise, executive‑level updates, insights, and recommendations
• Track outcomes and adoption to ensure initiatives deliver intended business value
• Contribute to establishing shared PMI ways of working and a strong, unified culture

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior