Payments Associate

TEKsystems•Montreal, QC

6d•CA$22 - CA$22•Hybrid

About The Position

We are seeking a detail-oriented Payments Associate to join a high-performing payment operations team within a leading financial institution. This role focuses on supporting daily payment processing activities while contributing to ongoing operational improvements and projects. This is an excellent opportunity for early-career professionals with education in business, finance, or economics who are looking to gain hands-on experience in banking operations.

Requirements

Post-secondary education in Business, Finance, Economics, or related field
Strong communication skills (both verbal and written)
Proficiency in MS Office and general computer systems
Excellent attention to detail and data entry accuracy
Ability to manage multiple tasks in a fast-paced environment
Strong problem-solving skills and a proactive mindset

Responsibilities

Process payment transactions accurately and efficiently using internal systems
Perform reconciliation and audit-related activities following established procedures
Investigate and resolve discrepancies, escalating non-routine issues as needed
Enter, verify, and maintain accurate transaction data
Respond to internal and external inquiries through phone and email (10–20 calls daily)
Assist customers with wire transfers and payment requests
Collaborate with internal teams to resolve operational issues
Complete administrative tasks, including documentation management and reporting support
Support continuous improvement initiatives and assist with project implementation and testing
Provide guidance and support to junior team members as required