Payments and Refund Specialist (Chesapeake Specialty Care)
University of Maryland Faculty Physicians•Owings Mills, MD
•Onsite
About The Position
The Payment and Refund Specialist is responsible for posting all payor funds, tracking all income and managing patient refunds.
Requirements
- Posting payor funds
- Tracking income
- Managing patient refunds
- Knowledge of payer policies and coverage guidelines
- Ability to post and balance payments via ERA or EOBs
- Ability to balance daily payments and log in spreadsheets
- Ability to track patient credits and process refunds
- Ability to perform approved adjustments
- Participation in revenue cycle meetings and process improvement initiatives
- Ability to resolve billing complaints and answer questions from staff, patients, and insurance companies
Responsibilities
- Stay current on payer policies and coverage guidelines.
- Post and balance all Payments received in Lockbox and paid to Divisions through ERA or EOBs received from Remedics or through Clearing House.
- Balance all Payments posted in each Division Daily and log in appropriate spreadsheets.
- Track patient credits and process refunds.
- Perform approved adjustments from other teams within the RCM or from Divisions.
- Participate in revenue cycle meetings and process improvement initiatives.
- Identify and resolve billing complaints, answer questions from staff, patients and insurance companies.
Benefits
- Health insurance
- Life insurance
- Retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
