Payments and Refund Specialist (Chesapeake Specialty Care)
University of Maryland Emergency Medicine•Owings Mills, MD
•$39,500 - $59,300
About The Position
The Payment and Refund Specialist is responsible for posting all payor funds, tracking all income and managing patient refunds.
Responsibilities
- Stay current on payer policies and coverage guidelines.
- Post and balance all Payments received in Lockbox and paid to Divisions through ERA or EOBs received from Remedics or through Clearing House.
- Balance all Payments posted in each Division Daily and log in appropriate spreadsheets.
- Track patient credits and process refunds.
- Perform approved adjustments from other teams within the RCM or from Divisions.
- Participate in revenue cycle meetings and process improvement initiatives.
- Identify and resolve billing complaints, answer questions from staff, patients and insurance companies.
Benefits
- health insurance
- life insurance
- retirement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
