Payment Services Associate

Columbia Bank•Portland, OR

9d•$20 - $30•Onsite

About The Position

This position is responsible for operations support functions in the ACH and domestic wire operations departments. The role involves processing domestic wire requests, creating and maintaining wire records, updating and verifying PIN number issuance, processing outgoing ACH files, ACH returns, and positive pay exceptions. It also includes completing reconciliation and exception processing procedures for internal and external accounts, and responding to branch and department inquiries. The associate must demonstrate compliance with all bank regulations, maintain a working knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations. They may be asked to coach, mentor, or train others and must actively learn and foster the Columbia corporate culture. Other duties may be assigned.

Requirements

3 years — Banking experience in branch and/or back room operations (Required)
Ability to track and organize multiple tasks
High attention to detail
Strong written and oral communication skills
Excellent customer service and interpersonal skills
Solid computer skills with working knowledge of Microsoft Office Suite and related software.

Nice To Haves

High school diploma or GED (preferred)

Responsibilities

Process domestic wire requests
Create and perform maintenance on wire records within wire system
Update, verify, and maintain PIN number issuance to appropriate branch and department employees
Process outgoing ACH files, ACH returns, and positive pay exceptions
Complete reconciliation and exception processing procedures for internal and external accounts
Respond to incoming branch and department inquiries
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.