Payment Processing Specialist

Aston Carter•Raleigh, NC

2d•$25 - $25•Remote

About The Position

The Payment Processing Specialist will process and track high-volume payments for homeowner reimbursements and contractor or builder payments in a pass-through model within a large-scale disaster recovery housing program. This role ensures that all payments comply with program guidelines and funding requirements by reviewing documentation, coordinating with cross-functional teams, and maintaining accurate transaction records. The position offers significant ownership and visibility on a lean team, especially suited for professionals interested in government-funded or compliance-heavy environments.

Requirements

2–5+ years of experience in payment processing, accounts payable, or financial operations.
Demonstrated ability to manage high transaction volume with strong attention to detail and accuracy.
Advanced proficiency in Excel, including comfort working in a spreadsheet-heavy environment.
Experience reviewing financial or supporting documentation for accuracy and completeness.
Ability to work independently and effectively in a fast-paced, evolving environment.
Experience with reimbursement, payment processing, payment approval workflows, and reconciliation.

Nice To Haves

Experience supporting government, grant-funded, or compliance-driven programs.
Background in construction, real estate, or project-based environments.
Exposure to payment approval workflows in structured or regulated settings.
Experience working with audit or documentation-heavy processes.
Experience with high-volume reimbursement or contractor payment models.
Interest in government-funded programs, disaster recovery initiatives, or compliance-heavy environments.

Responsibilities

Process and track high-volume payments for homeowner reimbursements and contractor or builder payments using a pass-through payment model.
Review and validate supporting documentation to ensure accuracy and completeness prior to payment approval.
Coordinate closely with compliance and monitoring teams, program management, internal accounting teams, and external stakeholders such as counties and builders.
Support payment approval workflows to ensure alignment with program guidelines and funding requirements.
Maintain accurate and up-to-date tracking of all transactions using the program system of record (Neighborly) and internal tracking tools such as Excel and spreadsheets.
Assist with reconciliation activities and promptly investigate and resolve payment discrepancies as needed.
Pull, compile, and organize data for reporting, audits, and program visibility, ensuring timely and accurate information delivery.
Respond to time-sensitive requests for payment status, documentation, and reporting from internal and external stakeholders.
Work independently in a fast-paced, evolving environment while managing a high volume of transactions and competing priorities.
Contribute to the development and refinement of payment processing and reconciliation processes as the program ramps up.